Customer Service Representative

Aire ServSioux Falls, South Dakota

$20 - $25 / hour

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Compensation

$20-$25/hour

Benefits

Health Insurance

Dental Insurance

Paid Vacation

Job Description

Responsive recruiter

Benefits:

401(k) matching
Bonus based on performance
Dental insurance
Free uniforms
Health insurance
Paid time off
Training & development

We're Hiring: Customer Service Superstar Wanted! Location: Aire Serv – A Trusted HVAC Leader with 250+ Locations Across the US & Canada

Who We Are At Aire Serv, Mr. Rooter and Mr. Electric, we’re more than just home service experts—we’re the friendly, dependable team that customers count on for comfort and peace of mind. With a strong reputation built on Respect, Integrity, and Customer Focus, we don’t just offer home solutions—we build relationships.

Now, we’re looking for a Customer Service Representative who’s ready to be the welcoming voice of our company and help us deliver five-star service every single day.

What You’ll Do As a vital part of our front-line team, you’ll be the first point of contact for our customers—providing compassionate, knowledgeable, and efficient service. You'll thrive in a fast-paced, call center-style environment where no two days are the same.

Your Day-to-Day Will Include:

Answering inbound and outbound calls with professionalism and care
Scheduling appointments and managing the calendar like a pro
Working closely with dispatchers to streamline technician routes
Spotting opportunities to recommend services and boost sales
Processing work orders and solving customer concerns quickly
Helping the office run like a well-oiled machine
Being flexible—open to new tasks and cross-training opportunities

Here'sWhat We’re Looking For If you love talking to people, solving problems, and staying organized in a busy environment, we want to hear from you!

You’re a Great Fit If You Have:

Prior administrative or office experience
Excellent communication & phone etiquette
Strong organizational skills and laser-sharp attention to detail
Proficiency in Microsoft Office and speedy data entry
A team mindset—with the ability to work solo when needed
Experience in a call center (big plus!)
Bonus points for HVAC industry knowledge

Perks & Benefits We don’t just talk about work-life balance—we support it with real benefits that matter:

Comprehensive training to set you up for success
Paid time off + holidays to recharge
Health benefits for you and your family
Simple IRA retirement plan
Performance-based bonuses and commissions
Growth opportunities and a clear path for advancement

The Right Fit is… A self-starter who’s upbeat, adaptable, and ready to make a difference. You care about people, take pride in your work, and thrive in a supportive team environment.

Apply Today! We’re actively interviewing and excited to meet our next team member. If this sounds like your kind of job, don’t wait—submit your application now and let’s start building your future at Aire Serv together!

Compensation: $20.00 - $25.00 per hour

We believe in doing the job right. And part of the job is creating a company worth working for. So when you put on that Aire Serv® uniform, you become part of a place that will take care of you the way our franchise owners take care of their own family and friends. Grounded in honesty, integrity, and no surprises. Excellent customer service can’t happen without happy, motivated, and committed employees. Which is where you come in. People like you make what the Aire Serv franchise owners do possible and creating a team that shares and exemplifies our values is as important as providing quality service for heating and cooling systems.

*All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Aire Serv® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

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FAQs About Customer Service Representative Jobs at Aire Serv

What is the work location for this position at Aire Serv?

This job at Aire Serv is located in Sioux Falls, South Dakota, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Aire Serv?

Candidates can expect a pay range of $20–$25 per hour for this role.

What employment applies to this position at Aire Serv?

Aire Serv lists this role as a Full-time position.

What experience level is required for this role at Aire Serv?

Aire Serv is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Aire Serv for this role?

Aire Serv offers following benefits: Health Insurance, Dental Insurance, Paid Vacation, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Aire Serv?

You can apply for this role at Aire Serv either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.