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Customer Service Representative

Applied UnderwritersOmaha, Nebraska
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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

United Risk is a global property and casualty insurance underwriting and distribution platform with deep worldwide technical resources, large underwriting capacity, and an entrepreneurial spirit. A performance outlier for over three decades, United Risk is a magnet for top-tier talent and has become the global choice of top quartile insurance entrepreneurs. 

We are seeking a detail‑oriented Customer Service Representative (CSR) to support our multi-line MGA operations. This role focuses on policy servicing and client support. The ideal candidate is organized, customer‑focused, and comfortable working across multiple insurance lines in a fast‑paced environment. 

Requirements:

  • Associate’s degree in business or equivalent experience.
  • Strong customer service or administrative support experience in any industry (call center, financial services, retail leadership, hospitality, office administration, etc.). 

Our Benefits Include:

  • 100% employer-paid medical, dental, and vision insurance for employees.
  • 401(k) plan with 100% immediate vesting and a 4% company match.
  • Paid time off (PTO) and paid holidays.
  • Life, disability, critical illness and accident insurance.
  • Employee Assistance Program (EAP).
  • Pre-tax Flexible Spending Accounts for health, dependent care, and commuter-related expenses.
  • Tuition reimbursement.
  • Fitness reimbursement and various additional quality-of-life benefits.
United Risk is independently owned and operated by its practice partners and is affiliated with Applied Underwriters through its common and powerful brand identity.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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FAQs About Customer Service Representative Jobs at Applied Underwriters

What is the work location for this position at Applied Underwriters?
This job at Applied Underwriters is located in Omaha, Nebraska, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Applied Underwriters?
Employer has not shared pay details for this role.
What employment applies to this position at Applied Underwriters?
Applied Underwriters lists this role as a Full-time position.
What experience level is required for this role at Applied Underwriters?
Applied Underwriters is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Applied Underwriters for this role?
Applied Underwriters offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Holidays, Paid Vacation, 401k Matching/Retirement Savings, Tuition/Education Assistance, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Applied Underwriters?
You can apply for this role at Applied Underwriters either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.