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Customer Service Representative - Commercial Insurance

Automotive Risk ConsultantsDenver, Colorado

$23 - $25 / hour

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$23-$25/hour
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Benefits:
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development
  • Vision insurance
AutoRisk is growing and seeking to add a Customer Service Representative to our team of industry experts!
A. POSITION SUMMARY
Assists in the production of new accounts and the retention of existing accounts. Provides prompt, efficient, high-quality service to designated accounts in support of Producer activities.
B. ESSENTIAL JOB FUNCTIONS
1. Responsible for working assigned accounts sixty days prior to renewal and for delivering renewals and works on binders for designated accounts as needed - - - within three days of receipt.
2. Review renewals to determine if non-standard policies can be rewritten in a standard program. Prepares rewrite applications for business through companies no longer represented at least 45 days prior to renewal. Submit all required renewal underwriting information.
3. Maintain timely and thorough customer and carrier interactions to minimize the potential for errors & omissions claims and customer service issues.
4. After reviewing updated client exposure information, obtain any additional needed or required renewal information from the insured and complete applications for designated renewal business sixty days before renewal date. Assists producer in the above process as needed.
5. Receive and review all termination and cancellation notices or requests to determine appropriate action within 48 hours of receipt.
6. If requested, assist clients in the claims reporting process.
7. Document all material conversations with insureds and/or carriers per the operations manual.
8. Maintains working knowledge of all insurance products, services offered by the agency.
9. Offers to covert policies to EFT at renewal.
10. Participates in the discussion and review of the current market situation of specific accounts.
11. Performs underwriting functions whenever necessary to ensure classification and rating basis for new business and renewal policies are complete and accurate.
12. Negotiates pricing, policy conditions, and terms with insurance markets. Reviews all quotations and provides recommendations as to the best option for price and coverage. Documents all conversations with insureds and carriers regarding the above.
13. Provides client support for the Premium Audit Process, assisting in completing audit forms as needed and providing summaries to insureds to aid in their understanding of audit debit or credit premiums.
Applicants MUST have at least 2 years of experience working in P&C insurance.
$22.50 /hour to start with ability to go to $25.00 after 90 days
Job Type: Full-time
Salary: From $22.50 per hour
Benefits:
  • Flexible schedule
  • Medical, Dental, and Vision Insurance
Schedule:
  • Day shift
  • Monday to Friday
Ability to commute/relocate:
  • Denver, CO 80210: Reliably commute or planning to relocate before starting work (Required)
Experience:
  • Property & Casualty Insurance: 2 years (Required)
License/Certification:
  • Property & Casualty License (Preferred)
Compensation: $22.50 per hour

This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

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FAQs About Customer Service Representative - Commercial Insurance Jobs at Automotive Risk Consultants

What is the work location for this position at Automotive Risk Consultants?
This job at Automotive Risk Consultants is located in Denver, Colorado, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Automotive Risk Consultants?
Candidates can expect a pay range of $22.5–$25 per hour for this role.
What employment applies to this position at Automotive Risk Consultants?
Automotive Risk Consultants lists this role as a Full-time position.
What experience level is required for this role at Automotive Risk Consultants?
Automotive Risk Consultants is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Automotive Risk Consultants for this role?
Automotive Risk Consultants offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Parental and Family Leave, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Automotive Risk Consultants?
You can apply for this role at Automotive Risk Consultants either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.