Customer Service Representative
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Overview
Remote
On-site
Compensation
$20-$20/hour
Job Description
Pay Rate: $20 per hourLocation: Warwick, RIWork Mode: Hybrid
Summary:
- Start Date: 9/28/2026
Responsibilities:
- Support customers with questions related to defined benefit annuities or pensions.
- Provide clear explanations of policy details, payments, and account status.
- Complete account maintenance requests such as direct deposit and address changes.
- Handle beneficiary and death notifications.
- Assist throughout the claims process.
Requirements:
- High school diploma or equivalent.
- Minimum 2 years of customer service experience, preferably in financial services.
- Minimum 1 year of experience with Windows-based operating systems (Microsoft Office Suite, etc.).
Preferred Skills:
- Ability to clearly explain complex financial information in an understandable manner.
- Strong multitasking skills across multiple systems during live customer interactions.
- Professionalism and confidentiality in handling sensitive financial information.
- Curiosity and support for enhancements from Artificial Intelligence.
- Strong reliability through consistent attendance and adherence to schedules.
Benefits:
- On-site training at our Warwick, Rhode Island office, consisting of a five-week instructor-led training program followed by a two-week nesting period.
- Reliable attendance throughout the training period is mandatory.
- After successful completion of quality certification/assessment, the position will allow work from home with a requirement to work in the Warwick office at least one day per month.
- Agents experiencing system issues at home will be required to travel to the Warwick office until issues are resolved.
- Flexible schedules determined using a ranking system based on performance in training.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Customer Service Representative Jobs at Axelon
What is the work location for this position at Axelon?
This job at Axelon is located in Warwick, RI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Axelon?
Candidates can expect a pay range of $20–$20 per hour for this role.
What employment applies to this position at Axelon?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Axelon?
You can apply for this role at Axelon either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.