Customer Service Representative

BrandSourceSpokane, Washington

$16 - $18 / hour

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Overview

Schedule

Full-time

Career level

Senior-level

Compensation

$16-$18/hour

Benefits

Health Insurance

Paid Vacation

Paid Sick Leave

Job Description

Fred's Appliance is looking for inbound call takers for our Customer Care department.

Job Description:

As a Customer Care Representative you will be answering inbound phone calls from a call queue, respond appropriately and resolve calls in an efficient manner. Inbound calls will include answering appliance questions, resolving immediate customer concerns, rerouting customers to the right department, and scheduling technician to a customer's home.

What we offer:

Set schedule Monday through Friday, 8:00 AM to 5:00 PM
No weekends, evenings or holidays
Vacation and sick/personal leave (after qualification period)
Medical Benefits (after qualification period)
401K contribution (after qualification period)
Room to grow

The right candidate would have the following skills:

Great communication skills
Typing speed with corrections of no less than 35 wpm (50+ preferred)
Proficient in Office 2013+ and Windows 10
Good organization and time management
Attention to customer care

Preferred Experience:

Customer Service
Scheduling software or point of sale software
Dispatch and routing of vehicles

Compensation: $16.00 - $18.00 per hour

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This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

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FAQs About Customer Service Representative Jobs at BrandSource

What is the work location for this position at BrandSource?

This job at BrandSource is located in Spokane, Washington, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at BrandSource?

Candidates can expect a pay range of $16–$18 per hour for this role.

What employment applies to this position at BrandSource?

BrandSource lists this role as a Full-time position.

What experience level is required for this role at BrandSource?

BrandSource is looking for a candidate with "Senior-level" experience level.

What benefits are offered by BrandSource for this role?

BrandSource offers following benefits: Health Insurance, Paid Vacation, Paid Sick Leave, Career Development, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at BrandSource?

You can apply for this role at BrandSource either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.