Customer Service Representative (In-Office | Clifton, NJ)
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Overview
Job Description
- 401(k)
- Employee discounts
- Free uniforms
- Paid time off
- Handle customer calls and emails with professionalism and empathy
- Manage service cases from start to finish (not just “log and forget”)
- Coordinate with technicians and internal teams to resolve issues
- Follow up with customers to ensure things actually get fixed
- Keep clear, organized notes in our system
- Customer service experience (appliances/service industry is a plus)
- Strong communication skills (English required, Spanish is a big plus)
- Organized, detail-oriented, and able to manage multiple cases
- Comfortable dealing with frustrated customers and solving problems
- Tech-friendly (CRM, Google tools, spreadsheets)
- Competitive salary
- 401(k) with company match
- Paid time off + holidays
- Employee discounts on products
- Full training — no appliance experience needed
- Small team, real impact, and growth opportunities
- Full-time, in-office role (Clifton, NJ)
Independent Retail offers a myriad of opportunities for people of all backgrounds.
When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don’t work in sales?
Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service — to name just a few. Retail companies are also some of the most exciting brands in the country — and they’re driving the industry’s innovations in customer experience.
Retail is the #1 private-sector employer in the country
If you’re seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you!
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
