Customer Service Representative

BrandSourceBay City, Michigan

$13 - $17 / hour

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Overview

Schedule

Flexible-schedule

Full-time

Career level

Senior-level

Remote

On-site

Compensation

$13-$17/hour

Benefits

Career Development

Health & Wellness Programs

Job Description

Replies within 24 hours

Job Summary

Millar's of Bay City is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.

Responsibilities:

Receive incoming calls in a professional and courteous manner
Perform marketing and sales functions to sell additional work and earn business
Complete work orders, return customer calls, and respond to customer complaints
Perform other duties as needed which may include cross-training in related positions (part lookup, part ordering, schedule calls, help to diagnose over phone)

Qualifications:

Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive Attitude
Team player who can work independently

Benefits/Perks

Flexible Scheduling
Growth and Career Advancement Opportunities
Great Working Environment

Compensation: $13.00 - $17.00 per hour

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This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

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FAQs About Customer Service Representative Jobs at BrandSource

What is the work location for this position at BrandSource?

This job at BrandSource is located in Bay City, Michigan, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at BrandSource?

Candidates can expect a pay range of $13–$17 per hour for this role.

What employment applies to this position at BrandSource?

BrandSource lists this position under the following employment categories:

Flexible-schedule
Full-time

What experience level is required for this role at BrandSource?

BrandSource is looking for a candidate with "Senior-level" experience level.

What benefits are offered by BrandSource for this role?

BrandSource offers following benefits: Career Development and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at BrandSource?

You can apply for this role at BrandSource either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.