Customer Service Representative - State Farm Agent Team Member

Brent AllenAustin, Texas

$40,000 - $55,000 / year

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Overview

Schedule

Flexible-schedule

Full-time

Career level

Senior-level

Remote

On-site

Compensation

$40,000-$55,000/year

Benefits

Paid Vacation

Career Development

Job Description

Responsive recruiter

Replies within 24 hours

Benefits:

401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Profit sharing
Training & development

ABOUT OUR AGENCY Since opening in 2004, our agency has built a reputation for excellence rooted in teamwork, positivity, and a shared drive to succeed. Today, we’re proud to have a talented team of 12 professionals who work collaboratively to deliver the best possible service to our clients while supporting one another’s growth and success.

We believe in rewarding hard work and dedication, which is why we offer a variety of perks, including a 401(k) plan, monthly bonuses for hitting goals, and even an annual team cruise when agency objectives are achieved. Our supportive, team-oriented culture creates an environment where you can grow your skills, make an impact, and enjoy coming to work every day.

With an MBA from Harding University, I’m passionate about developing my team and helping them reach their full potential. If you’re motivated, collaborative, and excited to contribute to a winning team, this could be the perfect place for you.

ROLE DESCRIPTION:

As a Customer Service Representative- State Farm Agent Team Member with Brent Allen- State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES:

Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.

QUALIFICATIONS:

Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.

Compensation: $40,000.00 - $55,000.00 per year

Are You Driven & Ambitious?

We are a very busy office and are looking for our next great team member. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Brent Allen- State Farm Agent may be the right fit for you!

About Our Agency

Our office is located in NW Austin.
I have been a State Farm agent since 2004.
We currently have 13 team members at our agency.

Apply now and let us put you on the path to success.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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FAQs About Customer Service Representative - State Farm Agent Team Member Jobs at Brent Allen

What is the work location for this position at Brent Allen?

This job at Brent Allen is located in Austin, Texas, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Brent Allen?

Candidates can expect a pay range of $40,000 and $55,000 per year.

What employment applies to this position at Brent Allen?

Brent Allen lists this position under the following employment categories:

Flexible-schedule
Full-time

What experience level is required for this role at Brent Allen?

Brent Allen is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Brent Allen for this role?

Brent Allen offers following benefits: Paid Vacation and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Brent Allen?

You can apply for this role at Brent Allen either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.