Customer Service Representative - State Farm Agent Team Member

Brian RobinsonOak Forest, Illinois

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Benefits

Paid Vacation

Career Development

Job Description

Benefits:

Opportunity for advancement
Paid time off
Training & development

ROLE DESCRIPTION:

As a Customer Service Representative with State Farm Agent Brian Robinson's Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the customers you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES:

Answer customer inquiries and provide policy information.
Assist clients with policy changes, payments, billing inquiries and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
Schedule appointments.
Other service duties as assigned.

QUALIFICATIONS:

Strong communication and interpersonal skills.
Detail-oriented, problem solver and able to multitask.
Previous customer service experience required.
Must currently have Illinois Property and Casualty licenses. Property, Casualty and life preferred.
Specific customer service experience within the insurance industry preferred.

Compensation: $21,000.00 per year

We're Hiring!

We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Brian Robinson - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

If you want a career, not a job, then we encourage you to apply.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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FAQs About Customer Service Representative - State Farm Agent Team Member Jobs at Brian Robinson

What is the work location for this position at Brian Robinson?

This job at Brian Robinson is located in Oak Forest, Illinois, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Brian Robinson?

Employer has not shared pay details for this role.

What employment applies to this position at Brian Robinson?

Brian Robinson lists this role as a Full-time position.

What experience level is required for this role at Brian Robinson?

Brian Robinson is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Brian Robinson for this role?

Brian Robinson offers following benefits: Paid Vacation and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Brian Robinson?

You can apply for this role at Brian Robinson either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.