Customer Service Representative - Lifeguard - Swim Instructor

British Swim SchoolCoral Springs, Florida

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Overview

Schedule

Alternate-schedule

Flexible-schedule

Part-time

Career level

Entry-level

Benefits

Career Development

Job Description

Responsive recruiter

Benefits:

Competitive salary
Employee discounts
Opportunity for advancement
Training & development

The British Swim School of North Broward is looking for a part-time swim instructor and customer service representative to service both our Coral Springs and Sunrise locations. The best candidate will have great customer service skills, knowledgeable and efficient on the computer and is a quick learner in our swim school database program. Candidate must have experience working with children and know basic swim techniques.

The Position:This position entails working poolside at our swim school and plays a critical role in providing an excellent customer experience to our swim families. The role will also serve as a swim instructor and lifeguard. Your Typical Responsibilities:

Setting up and breaking down the pool deck area before and after each shift.
Checking water chemistry and temperature prior to swim lessons.
Welcoming students and parents/guardians to the pool deck area.
Answering customers' questions about their account, their child’s progress, or about the program.
Assist swim instructors and managers when needed during swim lessons.
Light office duties such as answering phones, customer communication and database entries.

Minimum Qualifications:

Excellent interpersonal communication and organizational skills.
Have a responsible and professional demeanor.
Computer literate.
Bi-lingual a plus.

Preferred Qualifications:

1+ years of customer service experience.
Lifeguarding/First Aid/CPR/AED Certification(s), may be obtained during training.

Compensation and Benefits (dependent on the franchise owner):

Competitive pay based on experience.
Paid training.
Flexible schedules - shifts are 3-4 hours; easy to schedule around school or other jobs. Shifts typically run-on weeknights from 3-7 pm and on weekends during the morning hours.

About Us: "Here at British Swim School, we are more than just a fun, surface-level swim lesson provider. We strive to make a substantial impact within our communities to combat the tragically high child drowning statistics. We invest in quality team members to teach our lessons with the mindset that we are two schools in one, a survival school first and a learn-to-swim school second. As a result, we can support our mission “to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer”.

Compensation: $15.00 - $17.00 per hour

Working at British Swim School is more than just a job; it’s a chance to create a lasting impact that could change a child's life.

As part of the British Swim School Team, you play a role in your local community, empowering others and sharing your passion. It’s a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water.

While we teach swimming to people of all ages and abilities, most of our students are preschool and elementary-aged kids. Our instructors should like working with this age group and be good at making parents feel comfortable. It's helpful if you have experience with children or in a child-focused job, but it's not required if you can show the right attitude. The job comes with specialized training in our advanced and unique British Swim School approach.

We also have exciting opportunities with our Customer Service Team, even if you're not in the pool. These are the people committed to providing the best service in the industry. In these roles, you might talk to parents on the phone or by the pool. Wherever you are, the aim is to make everyone feel like part of the British Swim School Family as we focus on ensuring the “Survival of the Littlest.”

Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.

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FAQs About Customer Service Representative - Lifeguard - Swim Instructor Jobs at British Swim School

What is the work location for this position at British Swim School?

This job at British Swim School is located in Coral Springs, Florida, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at British Swim School?

Candidates can expect pay range between $15–$17 for this role.

What employment applies to this position at British Swim School?

British Swim School lists this position under the following employment categories:

Alternate-schedule
Flexible-schedule
Part-time

What experience level is required for this role at British Swim School?

British Swim School is looking for a candidate with "Entry-level" experience level.

What benefits are offered by British Swim School for this role?

British Swim School offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at British Swim School?

You can apply for this role at British Swim School either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.