Customer Service Representative
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Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$19-$21/hour
Benefits
Health Insurance
Vision Insurance
Life Insurance
Job Description
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Health insurance
- Paid time off
- Vision insurance
Company Overview - Lynam Insurance has proudly served the people of Bar Harbor, Maine and greater Hancock County area with all of their insurance needs for over 134 years.
Job Description:Are you ready to start a rewarding career where you can make a real difference in your community? At The Lynam Agency, we believe great service starts with great people. We’re looking for an enthusiastic, dedicated individual to join our team as an Entry-Level Customer Service Representative, on track to become a licensed insurance agent to serve our clients. You won’t just be answering calls—you’ll be a trusted guide, helping people understand their insurance needs and navigate important decisions. This is your chance to learn about the insurance industry from the ground up, while building genuine connections and providing top-notch service to our clients. If you have a knack for communication, a passion for helping others, and a commitment to learning and growing, this could be the perfect opportunity for you! We are looking for a candidate with experience providing customers with unmatched, personalized service that elevates the client experience. Come grow with us and become an integral part of a company that truly cares about its community. This position is on-site, and no remote work is available.
Responsibilities:
- Provide friendly and professional service beyond the client's expectations.
- Self-starter who is able to take on new responsibilities
- Data entry, management of agency files, and attention to detail.
- General office support for all departments.
- Efficiently navigate client billing inquiries to provide accurate information, and complete billing transactions with precision.
- Answer incoming phone calls, greet walk-in clients and assist or direct clients to appropriate sources.
Qualifications:
- High school diploma or equivalent; bachelor's degree in business, finance, or a related field preferred.
- Experience in a customer service or role, delivering high quality service.
- State Insurance License or commitment to obtain your license upon hiring.
- Strong interpersonal and communication skills.
- Comfort with sales processes and general understanding of sales technique.
- Proficiency with computer systems and willingness to learn new programs.
- Ability to handle multiple clients and tasks in a fast-paced environment.
- Willingness to attend ongoing training and professional development opportunities.
- Ability to arrive on time and be dependable for a 40-hour work week commitment.
- Ability to work independently and as part of a close-knit team
- A positive and professional demeanor.
- * A genuine desire to help others and solve problems.
Benefits/Perks:
- Paid Time Off (PTO)
- 401K
- Health insurance
- Cancer Care Insurance
- Life Insurance
- Vision Care Insurance
- Long Term Disability Insurance
- Average 11 Paid Holidays
Compensation: $19.00 - $21.00 per hour
Becoming an Insurance Professional
Insurance Professionals go by many names: Brokers, Underwriters, Claims Representatives, Adjusters, Actuaries, etc. No matter the name, what they all have in common is a calling to help prepare people for the future.As there is an upcoming worker shortage in the Insurance industry, the demand for Insurance Professionals is growing every day! Is this career right for you?
Automate your job search with Sonara.
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FAQs About Customer Service Representative Jobs at Brown, Holmes & Milliken Agency
What is the work location for this position at Brown, Holmes & Milliken Agency?
This job at Brown, Holmes & Milliken Agency is located in Bar Harbor, Maine, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Brown, Holmes & Milliken Agency?
Candidates can expect a pay range of $19–$21 per hour for this role.
What employment applies to this position at Brown, Holmes & Milliken Agency?
Brown, Holmes & Milliken Agency lists this role as a Full-time position.
What experience level is required for this role at Brown, Holmes & Milliken Agency?
Brown, Holmes & Milliken Agency is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Brown, Holmes & Milliken Agency for this role?
Brown, Holmes & Milliken Agency offers following benefits: Health Insurance, Vision Insurance, Life Insurance, Paid Holidays, Paid Vacation, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Brown, Holmes & Milliken Agency?
You can apply for this role at Brown, Holmes & Milliken Agency either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.