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Customer Service Representative

Capital City Appliance ServiceColumbus, Ohio

$13 - $17 / hour

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$13-$17/hour
Benefits
Paid Vacation

Job Description

Benefits:
  • Dental insurance
  • Health insurance
  • Vision insurance
As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
Specific Responsibilities:
  • Receive incoming calls in professional and courteous manner
  • Perform marketing and sales functions to sell additional work and earn business
  • Complete work orders, return customer calls, and respond to customer complaints
  • Perform other duties as needed which may include cross-training in related positions
Job Requirements:
  • Minimum two years admin experience
  • Strong written and verbal communication skills  
  • Detail-oriented with strong data entry skills
  • Positive Attitude
  • Team player who can work independently
Benefits: Benefits package vary by location
We are actively interviewing for this position - Apply today and our hiring manager will follow up!
Compensation: $13.00 - $17.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.

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FAQs About Customer Service Representative Jobs at Capital City Appliance Service

What is the work location for this position at Capital City Appliance Service?
This job at Capital City Appliance Service is located in Columbus, Ohio, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Capital City Appliance Service?
Candidates can expect a pay range of $13–$17 per hour for this role.
What employment applies to this position at Capital City Appliance Service?
Capital City Appliance Service lists this role as a Full-time position.
What experience level is required for this role at Capital City Appliance Service?
Capital City Appliance Service is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Capital City Appliance Service for this role?
Capital City Appliance Service offers Paid Vacation for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Capital City Appliance Service?
You can apply for this role at Capital City Appliance Service either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.