Customer Service Representative - State Farm Agent Team Member
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Overview
Schedule
Alternate-schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$40,000-$60,000/year
Benefits
Paid Vacation
Career Development
401k Matching/Retirement Savings
Job Description
Responsive recruiter
ROLE DESCRIPTION:
As a Customer Care Team Member with Chuck Laubach State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving
BENEFITS:
- Hourly pay plus commission/bonus
- Growth potential/Opportunity for advancement within my office
- Paid time off (vacation and personal/sick days)
- Retirement Plan with 3% match
Valuable career-building experience
Compensation: $40,000.00 - $60,000.00 per year
We're Hiring!
We are a growing agency with big dreams and lots of potential. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Charles Laubach - State Farm Agent may be the right fit for you!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Hwy 281 N. and Brook Hollow.
- Our office is open 9:30am to 6:30pm.
- We currently have 4 team members at our agency.
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Automate your job search with Sonara.
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FAQs About Customer Service Representative - State Farm Agent Team Member Jobs at Charles Laubach
What is the work location for this position at Charles Laubach?
This job at Charles Laubach is located in San Antonio, Texas, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Charles Laubach?
Candidates can expect a pay range of $40,000 and $60,000 per year.
What employment applies to this position at Charles Laubach?
Charles Laubach lists this position under the following employment categories:
- Alternate-schedule
- Full-time
What experience level is required for this role at Charles Laubach?
Charles Laubach is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Charles Laubach for this role?
Charles Laubach offers following benefits: Paid Vacation, Career Development, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Charles Laubach?
You can apply for this role at Charles Laubach either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.