Overview
Schedule
Part-time
Career level
Senior-level
Remote
On-site
Benefits
Career Development
401k Matching/Retirement Savings
Health & Wellness Programs
Job Description
Benefits:
Free gym membership
401(k)
Employee discounts
Free uniforms
Training & development
Customer Service Representative
Job Description & Performance Expectations
JOB DESCRIPTIONThe Customer Service Representative (CSR) role ensures all members, guests, and prospective members receivetop-notch customer service. This is a part-time, hourly non-exempt position.
RESPONSIBILITIES & EXPECTATIONS
Member Experience & Sales Support
- Greet and check in all members, guests, and prospective members
- Inform prospective members about our membership options and current promotions
- Answer phone calls in a polite and professional manner
- Facilitate necessary updates to members' accounts
Front Desk Operations & Compliance
- Compliance with our uniform policy - crunch polo, black pants or shorts & crunch nametag
- Operate the POS system and accept payments
- Ensure all retail items are fully stocked
- Assist in maintaining the neatness and cleanliness of the club
- Other duties as assigned
These duties and responsibilities may change at any time.
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FAQs About Customer Service Representative Jobs at Crunch
What is the work location for this position at Crunch?
This job at Crunch is located in Mobile, AL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Crunch?
Employer has not shared pay details for this role.
What employment applies to this position at Crunch?
Crunch lists this role as a Part-time position.
What experience level is required for this role at Crunch?
Crunch is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Crunch for this role?
Crunch offers following benefits: Career Development, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Crunch?
You can apply for this role at Crunch either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.