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Customer Service Representative

Crunch FitnessMontgomery, Alabama

$12+ / hour

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Overview

Schedule
Part-time
Career level
Entry-level
Remote
On-site
Compensation
$12+/hour
Benefits
Career Development
401k Matching/Retirement Savings
Health & Wellness Programs

Job Description

Benefits:
  • Free gym membership
  • 401(k)
  • Employee discounts
  • Free uniforms
  • Training & development
Join one of the fastest-growing fitness brands in the United States—Crunch Fitness!
At Crunch, we’re more than a gym—we’re a community built on energy, inclusivity, and results. We offer real opportunities for career growth, hands-on leadership training, and strong earning potential in a fast-paced, rewarding industry.
Our culture is rooted in diversity, acceptance, empowerment, and fun. We’re looking for passionate, charismatic individuals who bring positivity, motivation, and a commitment to helping others succeed. If you thrive in a dynamic environment and love connecting with people, we’d love to have you on our team.
Job Description:The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service. This is a part-time, hourly non-exempt position. Responsibilities:
  • Greet and check in all members, guests, and prospective members.
  • Answer phone calls in a polite and professional manner.
  • Inform prospective members about our membership options and current promotions.
  • Facilitate necessary updates to members’ accounts.
  • Ensure all retail items are fully stocked.
  • Operate the POS system and accept payments.
  • Assist in maintaining the neatness and cleanliness of the club.
  • Other duties as assigned.
Above description may be subject to change or alteration at any time. 
Qualifications and Skills
  • High school diploma or equivalent
  • Customer service - 1 year (preferred)
  • CPR/AED certification (required)
  • Proficient reading and writing skills
  • Basic computer proficiency
  • Professional attitude
  • Upbeat and positive personality
  • Efficient and effective communication skills
  • Ability to multi-task and excel in a busy environment
Physical Requirements
  • Must be able to adjust and operate all club equipment.
  • Ability to lift 50 lbs. and engage in physical activity, including lifting weights, squatting, bending, reaching, spotting, and prolonged standing/walking. 
Hourly rate is subject to change by state.
Compensation: $12.00 per hour

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FAQs About Customer Service Representative Jobs at Crunch Fitness

What is the work location for this position at Crunch Fitness?
This job at Crunch Fitness is located in Montgomery, Alabama, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Crunch Fitness?
Candidates can expect a pay range of $12 (per hour).
What employment applies to this position at Crunch Fitness?
Crunch Fitness lists this role as a Part-time position.
What experience level is required for this role at Crunch Fitness?
Crunch Fitness is looking for a candidate with "Entry-level" experience level.
What benefits are offered by Crunch Fitness for this role?
Crunch Fitness offers following benefits: Career Development, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Crunch Fitness?
You can apply for this role at Crunch Fitness either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.