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Customer Service Representative

Culligan 93ILReno, Nevada

$20 - $22 / hour

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Overview

Schedule
Full-time
Career level
Entry-level
Compensation
$20-$22/hour
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
Benefits/Perks
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401K retirement with company match
  • Vacation, paid time off
  • Company-paid training
  • Employee discounts for Culligan in-home products
  • Eligibility for annual recognition and training meetings/events
Job Summary
Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. 
Responsibilities
  • Extensive problem-solving, order processing, and helping to manage customer accounts
  • Provide proactive sales support by developing close relationships with customers
  • Schedule service and delivery orders 
  • Coordinate schedules with the service/operations team
  • Contact customers for purposes of scheduling additional services or offering maintenance plans
  • Refer unresolved customer grievances to designated departments for further investigation
Qualifications
  • High school diploma or GED
  • Minimum of two years of customer service experience required
  • Strong time management and project management skills
  • Proficient in Microsoft Office (word, excel, outlook)
  • Excellent communication skills, both written and verbal
About Culligan
As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems. 
Compensation: $20.00 - $21.50 per hour

This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

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FAQs About Customer Service Representative Jobs at Culligan 93IL

What is the work location for this position at Culligan 93IL?
This job at Culligan 93IL is located in Reno, Nevada, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Culligan 93IL?
Candidates can expect a pay range of $20–$21.5 per hour for this role.
What employment applies to this position at Culligan 93IL?
Culligan 93IL lists this role as a Full-time position.
What experience level is required for this role at Culligan 93IL?
Culligan 93IL is looking for a candidate with "Entry-level" experience level.
What benefits are offered by Culligan 93IL for this role?
Culligan 93IL offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Career Development, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Culligan 93IL?
You can apply for this role at Culligan 93IL either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.