Customer Service Representative

Dacotah BanksMobridge, SD

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Benefits

Health Insurance

Dental Insurance

Family/Dependent Health

Job Description

Job Summary

As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build trusted relationships and help them achieve their financial goals. In this role, you will be assisting customers with general banking transactions such as deposits, withdrawals, loan payments, and inquiries.

Our Customer Service Representative's also receive useful skills and development on the job, allowing them to promote to higher levels and complete more complex activities such as opening and maintaining deposit accounts for consumers and businesses. The ideal candidate is someone that is organized, self-motivated and productive, having a high level of attention to detail and, most importantly, can provide exceptional customer service to our customers.

Dacotah Bank invests deeply in the communities we serve, and also in our employees and their families - personally, professionally, and financially. As a Customer Service Representative, you will gain valuable training and development in multiple aspects of your role that will help you grow your career and open doors for advancement. Dacotah Bank is a family-friendly community bank with both a rich history and a sharp vision for the future - that's why it's good to be in Dacotah Territory.

Essential Functions

World Class Customer Service
Develop Customer Relationships
Manages Retail Transactions
Deposit Products & Services
Access to Other Products & Services

Education & Experience

Must have excellent interpersonal skills; able to communicate in person, over the phone and through electronic correspondence
Cash handling, customer service, sales, and/or banking experience is preferred
A commitment to professional and ethical behavior
Self-motivated, with an aptitude and willingness to learn various software applications relevant to this position
Detail-oriented; thorough, with an emphasis on accuracy
Must be 18 years of age or older
High school diploma/GED required (Associate degree in a business-related field preferred)

We offer the opportunity for career growth and development in a professional and pleasant working environment. We offer a competitive salary and exceptional benefits package including:

Health Insurance- Dacotah Bank pays 100% of the premium for individual or family coverage
Dental Insurance- Dacotah Bank pays 100% of the premium for individual or family coverage
Generous paid vacation and sick time + 11 paid Holidays
401(K) - dollar for dollar match up to 3% of compensation+ annual retirement contribution eligibility
Annual wellness reimbursement program
Annual Dacotah Gear allowance
Birthday day off
Additional perks and benefits

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FAQs About Customer Service Representative Jobs at Dacotah Banks

What is the work location for this position at Dacotah Banks?

This job at Dacotah Banks is located in Mobridge, SD, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Dacotah Banks?

Employer has not shared pay details for this role.

What employment applies to this position at Dacotah Banks?

Dacotah Banks lists this role as a Full-time position.

What experience level is required for this role at Dacotah Banks?

Dacotah Banks is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Dacotah Banks for this role?

Dacotah Banks offers following benefits: Health Insurance, Dental Insurance, Family/Dependent Health, Paid Holidays, Paid Vacation, Paid Sick Leave, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Dacotah Banks?

You can apply for this role at Dacotah Banks either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.