landing_page-logo
Sign Up
D logo

Customer Service Representative

Day & Night AC, Heating & PlumbingPhoenix, AZ

$19 - $25 / hour

Apply with Sonara

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.1

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

pay-wall

Overview

Schedule
Full-time
Career level
Senior-level
Compensation
$19-$25/hour
Benefits
Health Insurance
Paid Holidays
401k Matching/Retirement Savings

Job Description

Apply

Description

Day & Night Air Conditioning, Heating, and Plumbing comprises a team of individuals passionate about providing exceptional, honest service. Our employees feel good about going to work every day because they work for a company that believes in making a difference, not just a buck.

What we offer:

  • Hourly pay plus spiff opportunities, with total earnings ranging from $19 to $25 per hour.
  • We cover nearly 100% of your healthcare premiums.
  • Paid time-off + paid holidays
  • Retirement benefit (401K) + generous company match!
  • Onsite gym.
  • A family. This is last on the list because it's most important. We care about our team and expect you to bring that same caring when you join. We do a lot more than just work together. You'll come to love our company outings, and you'll build life-long friendships at Day & Night.

What we need from you:

  • Be the first point of contact for incoming calls and providing a 5-star experience for all customers.
  • Act as a membership expert by explaining plan benefits, assisting with renewals, and scheduling seasonal visits.
  • Make Outbound calls on special promotions.
  • Communicate with customers via phone, text, email, and chat.

What we are looking for:

  • High school diploma or equivalent.
  • Previous experience in customer service, preferably in the HVAC or home services industry.
  • Service Titan Experience strongly preferred
  • Strong communication skills and a friendly attitude.
  • Excellent organizational abilities and attention to detail.
  • Ability to remain calm and professional under pressure.

After 46 years in business, we know a thing or two about what it takes to make an experienced Customer Service Representative happy. Come join our team, apply today!

Day & Night Air Conditioning, Heating, and Plumbing is an Equal Opportunity Employer, including Disability/Vets.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with SonaraApply manually
pay-wall

FAQs About Customer Service Representative Jobs at Day & Night AC, Heating & Plumbing

What is the work location for this position at Day & Night AC, Heating & Plumbing?
This job at Day & Night AC, Heating & Plumbing is located in Phoenix, AZ, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Day & Night AC, Heating & Plumbing?
Candidates can expect a pay range of $19–$25 per hour for this role.
What employment applies to this position at Day & Night AC, Heating & Plumbing?
Day & Night AC, Heating & Plumbing lists this role as a Full-time position.
What experience level is required for this role at Day & Night AC, Heating & Plumbing?
Day & Night AC, Heating & Plumbing is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Day & Night AC, Heating & Plumbing for this role?
Day & Night AC, Heating & Plumbing offers following benefits: Health Insurance, Paid Holidays, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Day & Night AC, Heating & Plumbing?
You can apply for this role at Day & Night AC, Heating & Plumbing either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.