Customer Service Representative

EIG Insurance CenterWichita, KS

$18 - $24 / hour

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Overview

Remote

On-site

Compensation

$18-$24/hour

Job Description

Welcome to EIG Insurance Center, where we believe exceptional customer service is the cornerstone of everything we do! Located right here in Wichita, Kansas, we're a dedicated team focused on providing our community with reliable insurance solutions and a truly supportive experience. We're not just about policies; we're about people, and we strive to make every interaction positive and reassuring. We're looking for a bright, enthusiastic Customer Service Representative to join our close-knit office family. If you have a natural talent for connecting with people, enjoy helping others, and thrive in an environment where your contributions make a real difference, you'll fit right in. This is a fantastic opportunity to grow your skills, be a vital part of a local business, and help us continue building lasting relationships with our clients. Come be a part of our welcoming team!

Salary Range: $18.00 - $24.00 per hour

Benefits

Hourly Base Salary + Commission

Paid Time Off (PTO)

Dental Insurance

Vision Insurance

Flexible Schedule

Health Insurance

Mon-Fri Schedule

Career Growth Opportunities

Hands on Training

Retirement Plan

401(k) Matching

Professional Work Environment

Licensing Assistance

Incentive Plans for Licensed Candidates

Responsibilities

Be the first point of contact for our valued clients, answering calls and emails with a warm and helpful attitude.
Listen carefully to client inquiries, provide accurate information about our insurance products and services.
Assist clients with policy changes, billing questions, and general support needs.
Help resolve client issues efficiently and empathetically, ensuring their satisfaction.
Work collaboratively with our team to ensure a smooth and positive client experience from start to finish.
Maintain organized and accurate client records in our system.

Requirements

Kansas Property & Casualty License preferred
Claim experience is preferred.
Bilingual is a huge plus.
Strong communication and customer service skills
Positive, self-motivated, and detail-oriented
Ability to multi-task in a fast-paced environment

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FAQs About Customer Service Representative Jobs at EIG Insurance Center

What is the work location for this position at EIG Insurance Center?

This job at EIG Insurance Center is located in Wichita, KS, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at EIG Insurance Center?

Candidates can expect a pay range of $18–$24 per hour for this role.

What employment applies to this position at EIG Insurance Center?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at EIG Insurance Center?

You can apply for this role at EIG Insurance Center either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.