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Customer Service Representative

Farmers Insurance GroupSaint Louis, MO
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Overview

Schedule
Flexible-schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Career Development

Job Description

Farmers Insurance Group is seeking a dedicated Customer Service Representative to join our team in St. Louis, Missouri. In this role, you will be the primary point of contact for our valued clients, ensuring their insurance needs are met with efficiency, professionalism, and care.

You will assist customers by answering inquiries, resolving issues related to policies, claims, and billing, and providing accurate information about our insurance products and services. Your role is pivotal in maintaining strong client relationships and enhancing customer satisfaction.

We foster a supportive and collaborative work environment that encourages growth and development. As part of our team, you’ll have access to training and resources to help you excel in your role and contribute to our commitment to exceptional service.

Requirements

Excellent Communication Skills: Ability to clearly and effectively communicate with clients both verbally and in writing.

Problem-Solving Abilities: Capable of handling customer inquiries and resolving issues promptly.

Customer-Focused: Demonstrated commitment to providing outstanding customer service.

Attention to Detail: Ensure accuracy in processing requests and maintaining client records.

Team Player: Work collaboratively with colleagues to achieve team goals.

Experience: Prior experience in customer service or insurance is preferred but not required.

Location: Must be based in St. Louis, Missouri, with availability to work on-site.

Benefits

Flexible Schedule

Work Life Balance

Uncapped Income Potential

Base+ Bonus+ Commission Structure

Insurance Training

Sales Training

Career Growth Opportunities

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

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FAQs About Customer Service Representative Jobs at Farmers Insurance Group

What is the work location for this position at Farmers Insurance Group?
This job at Farmers Insurance Group is located in Saint Louis, MO, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Farmers Insurance Group?
Employer has not shared pay details for this role.
What employment applies to this position at Farmers Insurance Group?
Farmers Insurance Group lists this position under the following employment categories:
  • Flexible-schedule
  • Full-time
What experience level is required for this role at Farmers Insurance Group?
Farmers Insurance Group is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Farmers Insurance Group for this role?
Farmers Insurance Group offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Farmers Insurance Group?
You can apply for this role at Farmers Insurance Group either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.