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Customer Service Representative

FASTSIGNSFranklin, Tennessee

$15 - $18 / hour

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$15-$18/hour
Benefits
Paid Holidays
Paid Vacation

Job Description

Do your friends and co-workers refer to you as a people person? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. 
As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers. You will work with customers via email, telephone and in-person. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. 
The sign industry is ever changing and dynamic. All you have to do is look all around and you’ll see there are signs of all types everywhere.
FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. 
Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. 
The ideal candidate will be self-motivated, with problem-solving skills who pays very close attention to accuracy and detail. Comprehensive training in all aspects of this position will be provided. If this describes you, we encourage you to apply! Hourly rate is negotiable based on experience. Monthly commission based on closed jobs. Paid Holidays, Vacation. Monday through Friday schedule. 8:30 - 5:00. No weekends. 
We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don’t consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry, we encourage you to apply. 
Compensation: $15.00 - $18.00 per hour

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

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FAQs About Customer Service Representative Jobs at FASTSIGNS

What is the work location for this position at FASTSIGNS?
This job at FASTSIGNS is located in Franklin, Tennessee, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at FASTSIGNS?
Candidates can expect a pay range of $15–$18 per hour for this role.
What employment applies to this position at FASTSIGNS?
FASTSIGNS lists this role as a Full-time position.
What experience level is required for this role at FASTSIGNS?
FASTSIGNS is looking for a candidate with "Senior-level" experience level.
What benefits are offered by FASTSIGNS for this role?
FASTSIGNS offers following benefits: Paid Holidays and Paid Vacation for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at FASTSIGNS?
You can apply for this role at FASTSIGNS either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.