Customer Service Representative

FASTSIGNSGlen Carbon, IL

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Benefits

Paid Holidays

Paid Vacation

Career Development

Job Description

FASTSIGNS #104401 is hiring for a Customer Service Representative to join our team!

Benefits/Perks:

Competitive Base Salary Plus Commission
Uncapped Earning Potential for Motivated Sales Professionals
Ongoing Training and Professional Development
Career Growth Opportunities within a Growing Company
Supportive and Team-Oriented Work Environment
Fast-Paced, Creative Industry with Diverse Projects
Opportunity to Work with Local Businesses and Organizations
Vacation and Holidays

A Successful FASTSIGNS Customer Service Representative Will:

Be the Initial Contact with Current as well as Prospective Customers in our FASTSIGNS Center
Learn to Prepare Estimates, Implement Work Orders and Ensure Timely Delivery of Finished Orders
Enjoy Being Involved in Daily Team Meetings, Execute Business and Marketing Plans and be Intimately Involved in the Success of the FASTSIGNS Center
Work with Customers in Numerous Ways Such as Email, Telephone, In-Person and at their Place of Business
Build Long-Lasting Relationships by Turning Prospects into Long Term Clients.

Ideal Qualifications for FASTSIGNS Customer Service Representative:

2-3 Years of Retail or Counter Sales Experience Preferred
High School Diploma or Equivalent
Outgoing, Responsive, Eager to Learn and has the Ability to Build Relationships
Great Listening and Organization Skills
Ability to Sit for Long Periods (4 hours or more)
Ability to View a Computer Screen for Long Periods (4 hours or more)
Ability to Work Under Pressure to Output High Volume, High-Quality Work

At FASTSIGNS, we're proud to operate with the feel of a small, family-oriented sign shop where people matter. While we are part of a nationally recognized brand, our local team works together like family. We believe in treating one another with respect, supporting each other's success, and creating a positive work environment where everyone feels valued.

We foster a culture of teamwork, open communication, and accountability. Every employee plays an important role in our success, and we encourage collaboration, creativity, and a willingness to help wherever needed. We celebrate wins together, learn from challenges, and take pride in delivering exceptional service to our customers.

If you're looking for a workplace where your contributions are noticed, your ideas are welcomed, and you can build meaningful relationships with both coworkers and customers, you'll feel right at home with our team.

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FAQs About Customer Service Representative Jobs at FASTSIGNS

What is the work location for this position at FASTSIGNS?

This job at FASTSIGNS is located in Glen Carbon, IL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at FASTSIGNS?

Employer has not shared pay details for this role.

What employment applies to this position at FASTSIGNS?

FASTSIGNS lists this role as a Full-time position.

What experience level is required for this role at FASTSIGNS?

FASTSIGNS is looking for a candidate with "Senior-level" experience level.

What benefits are offered by FASTSIGNS for this role?

FASTSIGNS offers following benefits: Paid Holidays, Paid Vacation, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at FASTSIGNS?

You can apply for this role at FASTSIGNS either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.