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Customer Service Representative

FASTSIGNSSan Diego, California

$17 - $19 / hour

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Job Description

FASTSIGNS South Bay San Diego is hiring for a Part-Time Customer Service Specialist to join our team!
At FASTSIGNS South Bay San Diego, our mission is to empower local businesses by delivering top-quality visual communication solutions. Whether through effective marketing materials, compliance signage, or wayfinding systems, we aim to help our clients grow and succeed. We are committed to continuous self-improvement, clear and transparent communication, exceptional customer service, teamwork, and delivering results with speed and precision. If you’re ready to grow with a team that values dedication and quality, we’d love to have you!
 Benefits/Perks:
  • Competitive Pay
  • Paid Day Off on You Birthday Month
  • 5 Sick Days per Year
  • Ongoing Training & Development Opportunities
  • Flexible Hours
  • Growth within the company
  • One Free Year of CHUZE Premium after 6 Months of Employment
A Successful FASTSIGNS Customer Service Representative Values:
  • A great team and contributes to the team by being a team player 
  • The ability to learn from the team, online resources and company resources among other sources
  • Commitment to continuous self-improvement via company lessons learned, leadership feedback and their own self evaluation of their work
  • Commitment to excellent results that empower our customers
  • Being Solution-Oriented – Taking proactive steps to resolve issues rather than just pointing them out.
A Successful FASTSIGNS Customer Service Representative Will:
  • Be the initial contact with current as well as prospective customers in our FASTSIGNS - South Bay San Diego Center
  • Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
  • Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS - South Bay San Diego Center
  • Work with customers in numerous ways such as email, telephone, in-person and at their place of business
  • Build long-lasting relationships by turning prospects into long term clients.
  • Assist with social media emails, social media posts and social media updates
  • Assists with customer reactivation phone calls
Ideal Qualifications for FASTSIGNS Customer Service Representative:
  • 2-3 years of retail or counter sales experience preferred
  • High school diploma or equivalent
  • Outgoing, responsive, eager to learn and has the ability to build relationships
  • Great listening and organization skills
  • Ability to work independently
  • Ability to view a computer screen for long periods (4 hours or more)
  • Ability to work under pressure to output high volume, high-quality work
Apply today! Send us your resume to 2334@fastsigns.com. To prevent your resume going to our spam box, use the subject: “FASTSIGNS Work Opportunity”
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Compensation: $17.00 - $19.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

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