Customer Service Representative (Temp)

GA TelesisFort Lauderdale, Florida

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Overview

Career level

Senior-level

Remote

On-site

Job Description

GA Telesis is a global leader providing integrated solutions to the aviation and aerospace industries, with a continuously expanding presence in new countries worldwide. We serve over 2,000 customers, including airlines, original equipment manufacturers, maintenance, repair, and overhaul (MRO) providers. GA Telesis Ecosystem™ is a vast global network spanning 54 locations in 30 countries on six continents. At GA Telesis, our core business is integrated aviation solutions, and our mission is customer success

The Customer Service Representative (Temp) will be reporting to the Customer Service Manager and focus mainly on customer service, sales support, production redelivery, and production coordination. The ideal candidate will have exceptional communication and analytical skills and will also be a goal-oriented team player.Important Notice: Eligibility Requirement: Only U.S. Citizens or Permanent Residents will be considered for this position.

Responsibilities:

Monitor, update, follow up and process all exchange agreements and materials by working closely with multiple departments.
Input and confirm data such as process, part numbers, traceability, condition, and delivery for each part.
Ensure component exchange agreements are provided and compliance is verified before the transaction is completed.
Ensure timely communication and feedback on any exchange-related issues.
Understand and execute the dropship process.
Monitor all exchange-related billing and core unit due dates.
Expedite the return of exchange units from repair and oversee exchange inventory FMV updates.
Day-to-day internal customer support as needed.
Perform other duties as assigned.

Qualifications:

High School Diploma or Technical school Degree.
Experience with Microsoft Office i.e. Excel, Word, PowerPoint, Outlook, and Teams.
Strong communication and analytical skills, process-oriented and organized.
Ability to generate inventory and revenue forecasts.
Must be able to multi-task and prioritize tasks independently.

Preferred Qualifications:

College degree in a relevant field
Experience with Quantum, and Salesforce
Experience in Aviation Industry

Check out how GA Telesis is "Intelligently Defining the FUTURE of Aviation and Aerospace" by following us on LinkedIn, Instagram, Facebook!

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FAQs About Customer Service Representative (Temp) Jobs at GA Telesis

What is the work location for this position at GA Telesis?

This job at GA Telesis is located in Fort Lauderdale, Florida, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at GA Telesis?

Employer has not shared pay details for this role.

What employment applies to this position at GA Telesis?

The employer has not provided this information. This may be discussed during the hiring process.

What experience level is required for this role at GA Telesis?

GA Telesis is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at GA Telesis?

You can apply for this role at GA Telesis either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.