Customer Service Representative - Ezpass 9/8

Garnet River LLCConcord, NH

$17 - $17 / hour

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Overview

Remote

On-site

Compensation

$17-$17/hour

Job Description

We are currently seeking Customer Service Representatives for an international company that operates within the transportation industry. The Representative will handle primarily inbound calls regarding account management, billing inquiries, processing payments, etc. They will be responsible for providing professional, knowledgeable, and courteous call support to all customers. This position typically works under close supervision and direction. This position is on-site in Concord, NH.

Hours of operation for the call center are 8a-6p. After the 2 week training period, you will be scheduled an 8 hour shift within those hours. You must be able to stay until all calls are resolved.

Job Duties

Performs all assigned tasks as quickly and accurately as possible.
Follows all established policies, procedures, and written/verbal instructions.
Ensures all assigned issues are updated and resolved as efficiently and as quickly as possible.
Answers all inquiries.
Initiates outbound calls as needed.

Qualifications

High school degree, or equivalent, plus three years' experience in a Customer Service/Call Center.
Some college coursework preferred.
Must be a good team player.
Must possess a positive attitude.
Must excel in a fast-paced environment.
Able to work and respond in a high-volume situation.
Willing to work extended hours.
Ability to type 40 plus words per minute (WPM).
Proficient in Microsoft Office

Hourly Rate: $17/hour

Garnet River® is a full-service information technology company that customizes solutions for its clients. We solve challenges through staff augmentation, project-based teams and technical solutions. Our staffing division works as a recruiting arm for companies in the region and across the country. Clients turn to us to help them find professional talent.

Garnet River LLC is an Equal Employment opportunity/Affirmative Action (EEO/AA) employer. Minorities/Female/Disabled/Veteran (M/F/D/V)

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FAQs About Customer Service Representative - Ezpass 9/8 Jobs at Garnet River LLC

What is the work location for this position at Garnet River LLC?

This job at Garnet River LLC is located in Concord, NH, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Garnet River LLC?

Candidates can expect a pay range of $17–$17 per hour for this role.

What employment applies to this position at Garnet River LLC?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Garnet River LLC?

You can apply for this role at Garnet River LLC either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.