Customer Service Representative - Duluth
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Overview
Job Description
About Getfastshirt.com
Getfastshirt.com is a fast-growing leader in the custom apparel and commercial printing industry, proudly delivering high-quality, versatile solutions for businesses, teams, events, and individuals. With a commitment to speed, precision, and customer satisfaction, we specialize in a full range of printing services including embroidery, direct-to-film (DTF) printing, screen printing. But we don’t stop at fabric. Our capabilities stretch across engraving, stickers, signage, and a wide array of commercial print solutions designed to elevate your image and message with precision and flair.
Whether looking to outfit team with branded uniforms, create eye-catching promotional items, or bring unique design to life on apparel or signage, Getfastshirt.com combines advanced technology with experienced craftsmanship to ensure every order meets the highest standards. From small runs to large commercial projects, we offer fast turnaround times, competitive pricing, and reliable service—making us your trusted partner in custom printing.
Full Job description
The Customer Service Representative is responsible for day-to-day operations at Getfastshirt.com in our retail location. He or she will be responsible to communicate with the customers and help with sales inquiries and promote products or service.
Responsibility for CSR Full Time
Communicate effectively with Getfastshirt.com customers via phone, email and chat to address inquiries and resolve issues
Provide excellent customer service by understanding client needs and offering appropriate solutions
Perform data entry tasks accurately to maintain up to date client records
Assist with sales inquiries and promote products or services as needed
Collaborate with team members to enhance overall client satisfaction
Maintain an organized office environment to ensure efficient operations.
Qualifications For CSR
Proven experience in customer service or client services is preferred
Past apparel experience a plus
Strong communication skills
Proficient in typing and data entry with attention to details
Ability to analyze information and provide effective solutions
A Friendly demeanor with commitment to delivering high-quality service
Basic sales skills or experience is advantageous but not required
High school diploma or equivalent; further education is a plus
Benefits
Health Insurance
Paid Vacation
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
