Customer Service Representative

Hillside HondaQueens, New York

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Overview

Schedule

Part-time

Career level

Senior-level

Benefits

Paid Vacation

Paid Sick Leave

Job Description

Do you have experience working in a retail environment? Do you enjoy solving customer inquiries and creating relationships via phone? Are you passionate about delivering an excellent customer experience? If you answered yes to either question, apply here! Hillside Honda is hiring for business development coordinators to join our service team!

At Hillside Honda, you can expect to work on a team of dedicated employees. Our team works with a collaborative approach and encourages success amongst each of our members.

WHAT WE OFFER:

Competitive base plus commission
Sick and vacation time
Part time hours

RESPONSIBILITIES:

Handle all phone appointments
Work with internet leads accordingly to set an appointment for a proper service appointment
Deliver inquiries/messages intended for other service personnel and departments promptly
Speak directly with customer to assist with all inquiries and issues
Customer follow up as required
Administer rental coordination for customers while cars are in service

REQUIREMENTS:

Good verbal and written communication skills
Self-motivation
Proficiency with Microsoft Word, Excel, and Outlook
Drive to succeed customer expectations
Excellent organizational skills
Bilingual Spanish a major bonus

About the Dealership

Hillside Honda, a “Best Dealership to Work For” award winner for three years running, has been family-owned and operated for 40 years. We have continued to grow while holding true to our family values of honesty, integrity, and professionalism.

Hillside Honda understands the importance of happy employees and career development. We are involved with our community and offer many company outings, such as our annual fishing trip, holiday parties, and sporting events. Many of our employees have been with our organization for over 30 years and our management staff has all been hired from within. We believe in your career and promote from within often.

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FAQs About Customer Service Representative Jobs at Hillside Honda

What is the work location for this position at Hillside Honda?

This job at Hillside Honda is located in Queens, New York, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Hillside Honda?

Employer has not shared pay details for this role.

What employment applies to this position at Hillside Honda?

Hillside Honda lists this role as a Part-time position.

What experience level is required for this role at Hillside Honda?

Hillside Honda is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Hillside Honda for this role?

Hillside Honda offers following benefits: Paid Vacation and Paid Sick Leave for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Hillside Honda?

You can apply for this role at Hillside Honda either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.