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Customer Service Representative

Howard Hanna Real Estate ServicesPittsburgh, PA

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Overview

Schedule
Full-time
Career level
Senior-level
Benefits
Paid Vacation
Career Development
401k Matching/Retirement Savings

Job Description

Job Overview

Property & Casualty Customer Service Representative – Howard Hanna Insurance

As a Customer Service Representative, you’ll guide clients through their insurance needs, answer questions, and ensure they feel confident and supported.

We’re more than an agency—we’re a community-focused team that values collaboration, growth, and exceptional service. Your work will directly impact clients’ peace of mind while helping you build a rewarding career.

Grow your career. Make an impact. Join our team today!

Benefits
  • Annual Base Salary + Bonus Opportunities
  • Paid Time Off (PTO)
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Hands on Training
  • Mon-Fri Schedule
  • Career Growth Opportunities
  • Retirement Plan
  • Competitive compensation and benefits package
  • Ongoing training and professional development opportunities
  • Supportive, inclusive, and growth-focused workplace culture
  • Opportunities to advance within the company and broaden your insurance expertise
  • work with a recognized Best Practices Agency
  • Fun & Friendly Co-workers
  • Bonus Opportunities
Requirements
  • Active Property & Casualty insurance license (required)
  • Strong communication and interpersonal skills
  • Passion for educating and helping clients understand their insurance options
  • Proven ability to identify opportunities for cross-selling and account expansion
  • Attention to detail and commitment to regulatory compliance
  • Team-oriented attitude and a drive for continuous improvement
Responsibilities
  • Deliver exceptional customer service to existing clients, resolving inquiries with empathy and expertise
  • Educate policyholders on coverage details, policy changes, and insurance solutions to help them make informed decisions
  • Identify opportunities to cross-sell and up-sell additional products and services, building stronger client relationships
  • Maintain accurate records and documentation in compliance with industry standards
  • Collaborate with a supportive team dedicated to client satisfaction and professional growth
Remote Type:NoJob Type:Full-TimeJob Category:Customer Service RepresentativeLocation:1000 Gamma Dr.,Pittsburgh,PA,15238,US

About Us

Howard Hanna Insurance Services provides a one-stop shop for all things insurance, with options for home, auto, umbrella, life, and business and commercial.

Why Join Us

At Howard Hanna Insurance Services, we believe in protecting what matters most—your peace of mind. As a leading player in the insurance industry, we pride ourselves on our energetic team of professionals dedicated to delivering tailored solutions with exceptional service. Join a dynamic workplace that fosters growth, collaboration, and innovation. With our commitment to both clients and employees, there's no better place to build your career and make a real impact. Choose us, where your future is our priority!

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FAQs About Customer Service Representative Jobs at Howard Hanna Real Estate Services

What is the work location for this position at Howard Hanna Real Estate Services?
This job at Howard Hanna Real Estate Services is located in Pittsburgh, PA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Howard Hanna Real Estate Services?
Employer has not shared pay details for this role.
What employment applies to this position at Howard Hanna Real Estate Services?
Howard Hanna Real Estate Services lists this role as a Full-time position.
What experience level is required for this role at Howard Hanna Real Estate Services?
Howard Hanna Real Estate Services is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Howard Hanna Real Estate Services for this role?
Howard Hanna Real Estate Services offers following benefits: Paid Vacation, Career Development, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Howard Hanna Real Estate Services?
You can apply for this role at Howard Hanna Real Estate Services either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.