Customer Service Representative

J. W. Rook & SonBethel, North Carolina

$30,000 - $40,000 / year

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Compensation

$30,000-$40,000/year

Benefits

Health Insurance

Paid Vacation

401k Matching/Retirement Savings

Job Description

Job Description: J.W. Rook & Son Inc, is seeking a customer service representative to assist with the day-to-day operations and servicing of our accounts.

Responsibilities:

· Supports Customers with direct services and sales related activities

Develop strong client relationships that result in the sale of additional policies

· Work directly with clients to process endorsements, conduct audits, perform renewal reviews, and writing insurance policies

· Responsible for delivering service in a courteous, professional, and efficient manner

· Respond to questions and requests from customers quickly and accurately

· Pro-actively prospect and generate new business appointments

Round out and provide analysis on renewal strategies
Maintain existing client relationships that result in a high retention rate
Meet sales goals for new business and renewal of existing customers
Develop and maintain positive relationships with partner insurance carriers

Office Location: You will be working in our office at: 122 W Andrews Street, Bethel, NC 27812

Compensation:

· Salary plus commission

· Bonus Opportunities

· Full health benefits

· 401k

· Paid time off

Qualifications:

· 2+ years of experience in Insurance or other Customer Service-related role

· North Carolina P&C license preferred or will be required to obtain within 6 months

About J.W. Rook & Son Inc.: J.W. Rook is an Independent Insurance Agency located in Bethel, N.C. and has been in business there for over 100 years. We offer Auto, Home, Business, & Life insurance.

Compensation: $30,000.00 - $40,000.00 per year

YOUR FUTURE as an Independent Insurance Agent Starts Here

If you’re looking for a career that offers flexibility, job stability, strong compensation, and more, then you’ve come to the right place! Working with an IIANC member agency is a great career choice!

IIANC’s members are Trusted Choice® independent insurance agencies located all across North Carolina. You’ll find nearly 1,000 of our member agencies in small towns and large cities from the mountains to the coast. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you!With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you?

This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.

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FAQs About Customer Service Representative Jobs at J. W. Rook & Son

What is the work location for this position at J. W. Rook & Son?

This job at J. W. Rook & Son is located in Bethel, North Carolina, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at J. W. Rook & Son?

Candidates can expect a pay range of $30,000 and $40,000 per year.

What employment applies to this position at J. W. Rook & Son?

J. W. Rook & Son lists this role as a Full-time position.

What experience level is required for this role at J. W. Rook & Son?

J. W. Rook & Son is looking for a candidate with "Senior-level" experience level.

What benefits are offered by J. W. Rook & Son for this role?

J. W. Rook & Son offers following benefits: Health Insurance, Paid Vacation, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at J. W. Rook & Son?

You can apply for this role at J. W. Rook & Son either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.