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Customer Service Representative - State Farm Agent Team Member

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Career Development

Job Description

Benefits:
  • 401(k)
  • Company parties
  • Competitive salary
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Training & development
ROLE DESCRIPTION:
As a Customer Service Representative- State Farm Agent Team Member with John Wheeler- State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. This is truly a customer service roll, no sales involvement.   RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
Compensation: $54,000.00 - $75,000.00 per hour

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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FAQs About Customer Service Representative - State Farm Agent Team Member Jobs at John Wheeler

What is the work location for this position at John Wheeler?
This job at John Wheeler is located in Campbell, California, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at John Wheeler?
Employer has not shared pay details for this role.
What employment applies to this position at John Wheeler?
John Wheeler lists this role as a Full-time position.
What experience level is required for this role at John Wheeler?
John Wheeler is looking for a candidate with "Senior-level" experience level.
What benefits are offered by John Wheeler for this role?
John Wheeler offers following benefits: Health Insurance and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at John Wheeler?
You can apply for this role at John Wheeler either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.