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Customer Service Representative

JP McHale Pest ManagementBuchanan, New York

$21 - $23 / hour

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$21-$23/hour
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Job Description:

Call Center - Customer Service Representative

Location: Buchanan, NY (On-site. No remote or hybrid work.)

Pay Range: $21 - $23 / hr (depending on experience)JP McHale Pest Management LLC, an Anticimex Company, is a top professional pest control company.Qualifications for Call Center Representative:

  • Exceptional customer service and phone skills
  • Excellent communication skills
  • Ability to multitask in a fast-paced call center environment.
  • Strong attention to detail with problem-solving capabilities
  • Strong listening skills
  • Ability to achieve our call center goals.
  • Proficient at typing & comfortable with computers

Responsibilities of the Call Center Representative:

  • Answer inbound customer calls in a fast-paced environment.
  • Empathize & understand customer's urgent need for service.
  • Create Tickets and Schedule the customer's appointment.
  • Answer customer questions and provide service information.
  • Communicate with customers via chat or email.
  • Coordinate and communicate with other internal departments.
  • Be prepared to complete other duties delegated on an as-needed basis.
  • No Pest Control Experience Needed- We will train you!

Benefits- Enrollment Eligibility Begins the 1st Month Following the Date of Hire

  • Paid Holidays
  • Paid Sick Time & Vacation
  • Dental Insurance
  • Vision Insurance
  • Medical Insurance
  • 401 (k) Matching

At Anticimex, we are driven by our Purpose:To Prevent and Protect. Join us in transforming the world into a healthier, safer place through innovative and sustainable pest control solutions

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FAQs About Customer Service Representative Jobs at JP McHale Pest Management

What is the work location for this position at JP McHale Pest Management?
This job at JP McHale Pest Management is located in Buchanan, New York, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at JP McHale Pest Management?
Candidates can expect a pay range of $21–$23 per hour for this role.
What employment applies to this position at JP McHale Pest Management?
JP McHale Pest Management lists this role as a Full-time position.
What experience level is required for this role at JP McHale Pest Management?
JP McHale Pest Management is looking for a candidate with "Senior-level" experience level.
What benefits are offered by JP McHale Pest Management for this role?
JP McHale Pest Management offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Holidays, Paid Vacation, Paid Sick Leave, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at JP McHale Pest Management?
You can apply for this role at JP McHale Pest Management either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.