Customer Service Representative
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Overview
Schedule
Full-time
Career level
Entry-level
Remote
On-site
Compensation
$19-$21/hour
Job Description
Replies within 24 hours
Benefits:
- 401(k) matching
Keith’s Appliances is looking for a Customer Service Representative to join our team! This position offers an opportunity to work for a company that values and acknowledges your dedication, offering both recognition and financial compensation. It offers an exciting opportunity to become an integral part of our team. In this role, you will serve as a vital link between our company and our valued clients, handling service requests and addressing customer concerns. Upholding our core values of respect and courtesy, you will consistently deliver exceptional service to both customers and colleagues.
We are seeking individuals who are self-motivated, enthusiastic, and genuinely enjoy assisting others. The ideal candidate will be driven to exceed customer expectations, adept at managing diverse situations, and committed to providing top-notch service on a daily basis. If you possess these qualities and are eager to contribute to a dynamic team environment, we encourage you to apply.
Responsibilities :
- Answer incoming calls with professionalism and courtesy.
- Engage in marketing and sales activities to promote additional services and generate business.
- Process work orders, promptly return customer calls, and address any customer complaints.
- Undertake other responsibilities as required, including potential cross-training in related roles.
Qualifications :
- At least two years of administrative experience.
- Proficiency in written and verbal communication.
- Strong attention to detail and proficient data entry skills.
- Positive attitude towards work and colleagues.
- Ability to work both independently and collaboratively as part of a team.
Compensation: $19.00 - $21.00 per hour
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This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
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FAQs About Customer Service Representative Jobs at Keith's Appliances
What is the work location for this position at Keith's Appliances?
This job at Keith's Appliances is located in Norwich, Connecticut, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Keith's Appliances?
Candidates can expect a pay range of $19–$21 per hour for this role.
What employment applies to this position at Keith's Appliances?
Keith's Appliances lists this role as a Full-time position.
What experience level is required for this role at Keith's Appliances?
Keith's Appliances is looking for a candidate with "Entry-level" experience level.
What is the process to apply for this position at Keith's Appliances?
You can apply for this role at Keith's Appliances either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.