Customer Service Representative - Integrated Supply
LancesoftNorth Berwick, ME
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Overview
Remote
On-site
Job Description
Customer Service Representative North Berwick, ME 03906 Shift Timing: Mon-Fri 730am-4pm Pay Rate: $18.00/hr $20.00/hrEssential Job Duties and Responsibilities:
- Perform procurement activities to ensure the customer’s current and anticipated demand for products and materials (stock and/or non-stock, or spot buy) are met and in alignment with’s purchasing strategies.
- Review and approve assigned inventory forecasts produced by inventory management or other Enterprise Resource Planning application.
- Review and approve daily replenishment recommendations produced by inventory management or other Enterprise Resource Planning application.
- Assess existing orders to determine action for expediting or de-expediting for optimal delivery.
- Place purchase requisitions and vendor purchase orders.
- Research, assess, and make recommendations for vendors and/or specific items of request to ensure they comply with specifications and meet the customer's quality, pricing, and delivery standards.
- Monitor the quality and timeliness of products and materials supplied;may coordinate the return of damaged goods and/or replacement items.
- Negotiate and coordinate vendor returns for aging, expired, or excess inventory;coordinate other liquidation activities as required.
- Follow-up on the status of purchase orders with vendors to ensure timely delivery;and communicate status of orders with customers.
- Communicate with vendors to resolve problems with timeliness and product quality.
- Maintain and cultivate relationships with one or more suppliers, vendors, and assigned customers.
- Research and resolve account payables nonconformance with suppliers.
- Identify opportunities for and document customer cost savings.
- Produce customer KPI measurement data.
- Follow all and customer Standard Operating Procedures.
- Adhere to LEAN operating practices;ensure worksite is professional, clean and neat at all times.
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FAQs About Customer Service Representative - Integrated Supply Jobs at Lancesoft
What is the work location for this position at Lancesoft?
This job at Lancesoft is located in North Berwick, ME, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Lancesoft?
Candidates can expect a pay range of $18.
What employment applies to this position at Lancesoft?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Lancesoft?
You can apply for this role at Lancesoft either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.