Customer Service Representative
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Overview
Remote
On-site
Compensation
$25-$30/hour
Job Description
Customer Service Representative Location: De Soto, KS 66018Duration:6+ Months (Temp to hire)Pay rate range: $25 –$ 30 /hr on W2 (All inclusive) Mon-Fri 8a-430pJob Description
- Perform procurement activities to ensure the customer’s current and anticipated demand for products and materials (stock and/or non-stock, or spot buy) are met and in alignment with Client purchasing strategies.
- Review and approve assigned inventory forecasts produced by Client inventory management or other Enterprise Resource Planning application.
- Review and approve daily replenishment recommendations produced by Client inventory management or other Enterprise Resource Planning application.
- Assess existing orders to determine action for expediting or de-expediting for optimal delivery.
- Place purchase requisitions and vendor purchase orders.
- Research, assess, and make recommendations for vendors and/or specific items of request to ensure they comply with specifications and meet the customer's quality, pricing, and delivery standards.
- Monitor the quality and timeliness of products and materials supplied; may coordinate the return of damaged goods and/or replacement items.
- Negotiate and coordinate vendor returns for aging, expired, or excess inventory; coordinate other liquidation activities as required.
- Follow-up on the status of purchase orders with vendors to ensure timely delivery; and communicate status of orders with customers.
- Communicate with vendors to resolve problems with timeliness and product quality.
- Maintain and cultivate relationships with one or more suppliers, vendors, and assigned customers.
- Research and resolve account payables nonconformance with suppliers.
- Identify opportunities for and document customer cost savings.
- Produce customer KPI measurement data.
- Follow all client and customer Standard Operating Procedures.
- Adhere to LEAN operating practices; ensure worksite is professional, clean and neat at all times.
- Perform other duties as assigned.
Job Qualifications:
- High school diploma or equivalent. Bachelor’s degree in a related field (e.g., Business, Finance, etc.) preferred. 1+ years of experience in the field of Procurement preferred. CPM certification preferred. Other relevant experience includes:
- Excellent customer service.
- Computer skills and aptitude to learn the various Enterprise Resource Planning (ERP) and Inventory Management applications.
- Mathematical aptitude for basic calculations.
- Self-starter with the ability to work independently.
- Strong attention to detail and accuracy.
- Demonstrated strong attention to detail, organizational and execution skills.
- Proficiency with MS-Office products.
- Strong verbal and written communication skills.
Automate your job search with Sonara.
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FAQs About Customer Service Representative Jobs at LanceSoft Inc
What is the work location for this position at LanceSoft Inc?
This job at LanceSoft Inc is located in De Soto, KS, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at LanceSoft Inc?
Candidates can expect a pay range of $25–$30 per hour for this role.
What employment applies to this position at LanceSoft Inc?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at LanceSoft Inc?
You can apply for this role at LanceSoft Inc either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.