Customer Service Representative

Lezlie Boetel Insurance Agency, LLCUrbandale, IA

$20,000 - $30,000 / year

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Overview

Compensation

$20,000-$30,000/year

Job Description

Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in.

No prior experience is necessaryApply for the position today by completing the form and completing the assessment.

Salary Range: $20000.00 - $30000.00 per year

Benefits

Annual Base Salary + Commission+ Bonus Opportunities

Paid Time Off (PTO)

Mon-Fri Schedule

Career Growth Opportunities

Hands on Training

Responsibilities

Support the sales team with daily operations and administrative tasks

Assist with lead follow-up, appointment coordination, and outbound confirmations

Help track prospects, opportunities, and next steps in agency systems

Prepare sales materials, applications, and documentation

Coordinate between sales, service, and agency leadership to ensure smooth handoffs

Maintain accurate records and follow-up timelines

Identify process improvements that help the agency operate more efficiently

Provide a professional, timely experience for prospective and existing clients

Requirements

Strong organizational and follow-up skills

Comfortable communicating by phone, email, and text

Detail-oriented with the ability to manage multiple priorities

Interest in sales, operations, or business development

Coachable and open to learning new systems and processes

Reliable, professional, and self-motivated

Preferred (but not required):

Previous experience in sales support, operations, customer service, or admin roles

Experience working in a fast-paced, goal-oriented environment

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FAQs About Customer Service Representative Jobs at Lezlie Boetel Insurance Agency, LLC

What is the work location for this position at Lezlie Boetel Insurance Agency, LLC?

This job at Lezlie Boetel Insurance Agency, LLC is located in Urbandale, IA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Lezlie Boetel Insurance Agency, LLC?

Candidates can expect a pay range of $20,000 and $30,000 per year.

What employment applies to this position at Lezlie Boetel Insurance Agency, LLC?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Lezlie Boetel Insurance Agency, LLC?

You can apply for this role at Lezlie Boetel Insurance Agency, LLC either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.