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Customer Service Representative - State Farm Agent Team Member

Mark HessPhoenix, Arizona

$45,000 - $55,000 / year

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Overview

Schedule
Flexible-schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$45,000-$55,000/year
Benefits
Health Insurance
Paid Vacation
Career Development

Job Description

Responsive recruiter
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
ROLE DESCRIPTION:
As a Customer Service Representative- State Farm Agent Team Member with Mark Hess- State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.  RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
Compensation: $45,000.00 - $55,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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FAQs About Customer Service Representative - State Farm Agent Team Member Jobs at Mark Hess

What is the work location for this position at Mark Hess?
This job at Mark Hess is located in Phoenix, Arizona, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Mark Hess?
Candidates can expect a pay range of $45,000 and $55,000 per year.
What employment applies to this position at Mark Hess?
Mark Hess lists this position under the following employment categories:
  • Flexible-schedule
  • Full-time
What experience level is required for this role at Mark Hess?
Mark Hess is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Mark Hess for this role?
Mark Hess offers following benefits: Health Insurance, Paid Vacation, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Mark Hess?
You can apply for this role at Mark Hess either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.