landing_page-logo
Sign Up
M logo

Customer Service Representative

McCardelBig Rapids, Michigan

$19 - $21 / hour

Apply with Sonara

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.1

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

pay-wall

Overview

Schedule
Full-time
Career level
Entry-level
Remote
On-site
Compensation
$19-$21/hour
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Replies within 24 hours
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Vision insurance
About UsCulligan has been a leader in water treatment for over 85 years, offering innovative solutions to improve water quality for homes and businesses. We are passionate about delivering clean, safe, and healthy water while providing exceptional service to our customers.  As the experts in Water Treatment, we exist to improve the well-being of all!Position OverviewAre you passionate about people and problem solving?  Ready to join a company that's been redefining water quality for over 85 years?  McCardel Culligan is looking for an enthusiastic and dependable Customer Service Representative to be the friendly, knowledgeable voice of our trusted brand.  As a member of our dynamic customer care team, you'll be a solution finder, relationship builder, and ambassador of clean, safe water in the communities we serve. 
The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. 
Benefits/Perks
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401K retirement with company match
  • Vacation, paid time off
  • Company-paid training
  • Employee discounts for Culligan in-home products
  • Eligibility for annual recognition and training meetings/events
Responsibilities
  • Extensive problem-solving, order processing, and helping to manage customer accounts
  • Provide proactive sales support by developing close relationships with customers
  • Schedule service and delivery orders 
  • Coordinate schedules with the service/operations team
  • Contact customers for purposes of scheduling additional services or offering maintenance plans
  • Refer unresolved customer grievances to designated departments for further investigation
Qualifications
  • High school diploma or GED
  • Minimum of two years of customer service experience required
  • Strong time management and project management skills
  • Proficient in Microsoft Office (word, excel, outlook)
  • Excellent communication skills, both written and verbal
*Starting wage based on experience
Why Join McCardel Culligan?
At Culligan, we value our employees and provide a collaborative, growth-oriented environment. As part of our team, you’ll have the opportunity to work with NSF Certified water solutions while contributing to our mission of delivering clean and safe water to communities. If you are ready to make a difference, apply now and become a key part of a company that values service, integrity, and excellence! Apply today @ McCardelCulligan.com by clicking on the ABOUT tab at the top of the page and then clicking on CAREERS. 
Compensation: $19.00 - $21.00 per hour

This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with SonaraApply manually
pay-wall

FAQs About Customer Service Representative Jobs at McCardel

What is the work location for this position at McCardel?
This job at McCardel is located in Big Rapids, Michigan, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at McCardel?
Candidates can expect a pay range of $19–$21 per hour for this role.
What employment applies to this position at McCardel?
McCardel lists this role as a Full-time position.
What experience level is required for this role at McCardel?
McCardel is looking for a candidate with "Entry-level" experience level.
What benefits are offered by McCardel for this role?
McCardel offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Career Development, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at McCardel?
You can apply for this role at McCardel either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.