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Customer Service Representative

Morphius CorpVictorville, California
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Overview

Schedule
Full-time
Career level
Senior-level
Remote
Option for remote
Benefits
Health Insurance
Life Insurance
Career Development

Job Description

We are looking for a full-time employee who will provide customer support to the organization. This position implements support as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction are maintained. Full training is provided in learning a product line to inform, assist and educate customers on how products work. 

(Remote for California Residents Only)

Responsibilities of a Customer Service Representative:

  • Interact with customers daily to inform of client products and services
  • Perform a needs assessment of the customer and recommend products and services or pass along consumer leads to the sales department depending on level of expertise.
  • Ensure and provide quality service to external customers.
  • Answer all customer inquiries in a timely and professional manner.
  • Process orders with high level accuracy.
  • Maintain a positive representation of the company and associated brands at all times

Requirements of a Customer Service Representative:

  • Must have great attention to detail.
  • Must be a team player.
  • Previous customer service and sales experience is a plus.
  • Must have strong communication skills.
  • Must be personable and comfortable interacting with customers daily.
  • Desire to participate in professional development and take on new responsibilities
  • Self-motivated and comfortable working both independently and as part of a team
  • Customer service or customer relationship experience

Benefits: 

  • Health insurance reimbursement for all staff (upon qualification)
  • Life insurance at no cost
  • Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan)
  • UNION BENEFITS – Our staff also belong to a union which includes benefits
    • Free college classes for all members
    • Student Debt Reduction Program
    • Scholarship access for members and their children
    • Union provides life insurance (in addition to our company) for all members
    • Roadside assistance for all members
    • Identity Theft Protection for all members

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FAQs About Customer Service Representative Jobs at Morphius Corp

What is the work location for this position at Morphius Corp?
This job at Morphius Corp is located in Victorville, California, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Morphius Corp?
Employer has not shared pay details for this role.
What employment applies to this position at Morphius Corp?
Morphius Corp lists this role as a Full-time position.
What experience level is required for this role at Morphius Corp?
Morphius Corp is looking for a candidate with "Senior-level" experience level.
Does Morphius Corp allow remote work for this role?
Yes, this position at Morphius Corp supports remote work, giving candidates the flexibility to work outside the primary office location.
What benefits are offered by Morphius Corp for this role?
Morphius Corp offers following benefits: Health Insurance, Life Insurance, Career Development, 401k Matching/Retirement Savings, Tuition/Education Assistance, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Morphius Corp?
You can apply for this role at Morphius Corp either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.