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Customer Service Representative - Mosquito Authority/Pest Authority

Mosquito AuthorityNorman, Oklahoma

$16 - $20 / hour

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Overview

Schedule
Full-time
Career level
Senior-level
Compensation
$16-$20/hour
Benefits
Career Development

Job Description

Benefits:
  • Bonus based on performance
  • Company parties
  • Training & development
Customer Service Representative (Seasonal March through April)
Mosquito Authority / Pest Authority – Norman, OK
Mosquito Authority and Pest Authority is a locally owned and operated pest control company serving the Greater Oklahoma City area. We help families enjoy their homes and yards without the annoyance of mosquitos or other pests.
We are looking for a friendly, organized, and motivated Customer ServiceRepresentative to join our growing team. This position plays a key role in helping customers schedule services, answering questions, and supporting our field technicians.
This is a great opportunity for someone who enjoys helping people and working in a fast-paced small business environment.
Responsibilities
  • Answer incoming customer calls and respond to inquiries
  • Schedule mosquito and pest control services
  • Assist customers with service questions and billing
  • Maintain customer accounts in our scheduling software
  • Coordinate daily technician schedules and routes
  • Follow up with customers regarding services
  • Help identify opportunities for additional services when appropriate
  • Provide friendly, professional customer service at all times
Qualifications
  • Strong communication and customer service skills
  • Ability to multitask and stay organized
  • Comfortable using computers and scheduling software
  • Positive attitude and problem-solving mindset
  • Previous customer service experience preferred but not required
Compensation & Benefits
  • Competitive hourly pay
  • Performance-based bonus opportunities
  • Paid training
  • Opportunity to grow with a locally owned small business
  • Supportive team environment
About Us
Mosquito Authority and Pest Authority is a family-owned business. We take pride in providing excellent service to our customers and creating a positive work environment for our team.
Our mission is simple: serve our community well and treat our employees like family.
Schedule
  • Monday – Friday 9am-5pm
  • Daytime hours
Compensation: $16.00 - $20.00 per hour

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Mosquito Authority / The Pest Authority Corporate.

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FAQs About Customer Service Representative - Mosquito Authority/Pest Authority Jobs at Mosquito Authority

What is the work location for this position at Mosquito Authority?
This job at Mosquito Authority is located in Norman, Oklahoma, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Mosquito Authority?
Candidates can expect a pay range of $16–$20 per hour for this role.
What employment applies to this position at Mosquito Authority?
Mosquito Authority lists this role as a Full-time position.
What experience level is required for this role at Mosquito Authority?
Mosquito Authority is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Mosquito Authority for this role?
Mosquito Authority offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Mosquito Authority?
You can apply for this role at Mosquito Authority either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.