Customer Service Representative

Mr. RooterDeerfield Beach, Florida

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Overview

Schedule

Full-time

Career level

Entry-level

Benefits

Health Insurance

Job Description

As a Customer Service Representative/ Dispatcher , you are a key member in upholding our service philosophy to provide the highest level of customer service. You are responsible for handling incoming calls and scheduling service calls to meet customer requirements. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

If this position is for you, you are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis.

Specific Responsibilities:

Receive incoming calls in professional and courteous manner
Prioritize and coordinate the scheduling of services
Coordinate delays in schedule with customers and service technicians
Use customer development techniques to solicit work through phone, email, mail and personal customer contacts
Perform other duties as needed which may include cross-training in related positions

Job Requirements:

Minimum two years admin experience
Experience working in the Construction Industry
Familiar with completing construction permit applications
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive Attitude
Team player who can work independently

Benefits: Medical Benefits

We are actively interviewing for this position - Apply today and our hiring manager will follow up!

Compensation: $17.00 - $20.00 per hour

Plumbing isn’t just about leaks, pipes, and gaskets. It’s about people. Not just the people we help by providing quality plumbing services, but also the professionals doing those services themselves. Mr. Rooter Plumbing franchisees will treat you with the same respect and integrity that they treat their own friends and family, because at the end of the day, you can’t serve customers well without a happy, motivated, and committed team. Creating a culture with an exemplary work ethic is just as important as plumbing, and it’s part of everything Mr. Rooter Plumbing does.

*All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

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FAQs About Customer Service Representative Jobs at Mr. Rooter

What is the work location for this position at Mr. Rooter?

This job at Mr. Rooter is located in Deerfield Beach, Florida, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Mr. Rooter?

Candidates can expect pay range between $17–$20 for this role.

What employment applies to this position at Mr. Rooter?

Mr. Rooter lists this role as a Full-time position.

What experience level is required for this role at Mr. Rooter?

Mr. Rooter is looking for a candidate with "Entry-level" experience level.

What benefits are offered by Mr. Rooter for this role?

Mr. Rooter offers Health Insurance for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Mr. Rooter?

You can apply for this role at Mr. Rooter either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.