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Customer Service Representative

National Seating & MobilityFarmers Branch, Texas
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Overview

Schedule
Full-time
Career level
Senior-level
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

What is it like to work at NSM?

National Seating & Mobility (NSM) serves a special mission. We provide each team member the opportunity to directly impact our clients’ lives. We are dedicated to providing the best care for our clients’ unique needs.

Whether the mobility needs are simple, complex, or somewhere in-between, National Seating and Mobility (NSM) is focused on providing our clients with 360-degree Complex Mobility Solutions. The solution may be customizing a power wheelchair, helping ensure independence and safety in the home or servicing equipment to keep our clients moving. At NSM, our goal is to help our clients move through life.

NSM is located in over 200 cities and Canada. We are consistently growing our business and poised for expansion and development, which can offer meaningful experiences to learn and grow with us.

Here at NSM, we are seeking mission-driven team members that can exemplify our HEARTS values: Honor, Excellence, Accountability, Respect, Teamwork, and Service.

Position Highlights:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·Answer phone calls and manage phone requests and inquiries in a helpful and professional manner.

·Order management, coordinating with branch staff, clients, clinicians, and care givers.

·Assists in completion of work orders which may involve but is not limited to verification that all necessary client information is documented, equipment detail entry, and verification of eligibility for funding.

·Performs a variety of data entry, clerical support tasks, assists with physical inventory, and accepts delivery of goods when necessary.

Qualifications for this position:

·High School Diploma or G.E.D. 

·Communication Proficiency

·Computer Proficiency

·Organizational Skills

Customer/Client Focus

Benefits:

·       Paid Time Off

·       Company paid holidays

·       Health, Dental, Vision, & Life Insurance

·       401k Company Match

·       Tuition reimbursement and Education Assistance

We are looking to grow our enthusiastic and engaged team at National Seating Mobility. At NSM we are an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Submit your resume today and join a group of enthusiastic professionals dedicated to changing lives! 

#NSMT1 

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FAQs About Customer Service Representative Jobs at National Seating & Mobility

What is the work location for this position at National Seating & Mobility?
This job at National Seating & Mobility is located in Farmers Branch, Texas, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at National Seating & Mobility?
Employer has not shared pay details for this role.
What employment applies to this position at National Seating & Mobility?
National Seating & Mobility lists this role as a Full-time position.
What experience level is required for this role at National Seating & Mobility?
National Seating & Mobility is looking for a candidate with "Senior-level" experience level.
What benefits are offered by National Seating & Mobility for this role?
National Seating & Mobility offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, 401k Matching/Retirement Savings, Tuition/Education Assistance, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at National Seating & Mobility?
You can apply for this role at National Seating & Mobility either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.