Customer Service Representative

National Seating & MobilitySacramento, California

$21 - $22 / hour

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Compensation

$21-$22/hour

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Full-time Opportunity| 8- hour shift (day) | Monday – Friday | $20.50 - $22.00/hr DOE

The role as a Customer Service Representative is vital at National Seating and Mobility. Our shared mission to providing the best care for our clients’ needs begins with you. In this role you will be the acting liaison between our clients, care givers, and referral sources. We look to you to exemplify our HEARTS values through communication with branch leaderships, Rehabilitation Technology Suppliers (RTS), Technicians, and other office support personnel.

What is it like to work at NSM?

National Seating & Mobility (NSM) serves a special mission. We provide each team member the opportunity to directly impact our clients’ lives. We are dedicated to providing the best care for our clients’ unique needs.

Whether the mobility needs are simple, complex, or somewhere in-between, National Seating and Mobility (NSM) is focused on providing our clients with 360-degree Complex Mobility Solutions. The solution may be customizing a power wheelchair, helping ensure independence and safety in the home or servicing equipment to keep our clients moving. At NSM, our goal is to help our clients move through life.

NSM is located in over 200 cities and Canada. We are consistently growing our business and poised for expansion and development, which can offer meaningful experiences to learn and grow with us.

Here at NSM, we are seeking mission-driven team members that can exemplify our HEARTS values: Honor, Excellence, Accountability, Respect, Teamwork, and Service.

Position Highlights:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·Answer phone calls and manage phone requests and inquiries in a helpful and professional manner.

·Order management, coordinating with branch staff, clients, clinicians, and care givers.

·Assists in completion of work orders which may involve but is not limited to verification that all necessary client information is documented, equipment detail entry, and verification of eligibility for funding.

·Performs a variety of data entry, clerical support tasks, assists with physical inventory, and accepts delivery of goods when necessary.

Qualifications:

·High School Diploma or G.E.D.

·Communication Proficiency

·Computer Proficiency

·Organizational Skills

· Customer/Client Focus

Benefits:

· Paid Time Off

· Company Paid Holidays

· Health, Dental, Vision, & Life Insurance

· 401k Company Match

· Tuition Reimbursement and Education Assistance

We are looking to grow our enthusiastic and engaged team at National Seating Mobility. At NSM we are an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Submit your resume today and join a group of enthusiastic professionals dedicated to changing lives! If you’d like to learn more about us and the impact we make on lives, please visit us at www.nsm-seating.com. #NSMC1

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FAQs About Customer Service Representative Jobs at National Seating & Mobility

What is the work location for this position at National Seating & Mobility?

This job at National Seating & Mobility is located in Sacramento, California, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at National Seating & Mobility?

Candidates can expect a pay range of $20.5–$22 per hour for this role.

What employment applies to this position at National Seating & Mobility?

National Seating & Mobility lists this role as a Full-time position.

What experience level is required for this role at National Seating & Mobility?

National Seating & Mobility is looking for a candidate with "Senior-level" experience level.

What benefits are offered by National Seating & Mobility for this role?

National Seating & Mobility offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, 401k Matching/Retirement Savings, and Tuition/Education Assistance for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at National Seating & Mobility?

You can apply for this role at National Seating & Mobility either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.