Customer Service Representative (Csr)

At Olympus Solutions, we believe great service is the foundation of every successful brand. Our team works directly with customers to deliver meaningful experiences that drive engagement, brand loyalty, and measurable results. As we continue expanding across the region, we’re seeking motivated Customer Service Representatives who are ready to learn, grow, and help our clients succeed through powerful customer interactions and effective sales strategies.

As a Customer Service Representative, you’ll play a key role in helping customers understand products, resolve questions, and find solutions that improve their day-to-day experience. You’ll also gain hands-on experience in sales, communication, and brand management while contributing to a team that values growth, collaboration, and innovation.

This is an entry-level opportunity with full in-house training provided. If you’re energetic, people-oriented, and eager to grow your career in customer service and sales, this could be the perfect fit for you.

Your role as a Customer Service Representative (CSR):

• Engage directly with customers to explain products, services, and promotions that drive sales success

• Use active listening to identify customer needs and recommend tailored sales solutions

• Maintain accurate customer and sales records to track performance and progress

• Support daily sales goals by participating in outreach, product demonstrations, and event-based marketing

• Resolve inquiries with professionalism and empathy to ensure customer satisfaction

• Collaborate with other Customer Service Representatives and team leaders to refine service and sales techniques

• Participate in ongoing coaching sessions to strengthen communication and closing abilities

What you’ll learn as a Customer Service Representative (CSR):

• Customer Relationship Management: Building trust through transparent and solution-oriented interactions

• Sales Techniques: Learning to influence decisions and close confidently

• Brand Representation: Communicating value in a way that inspires loyalty and enthusiasm

• Goal Setting & Performance Tracking: Understanding metrics and improving your personal sales strategy

• Leadership & Growth Development: Gaining the foundation to move from Customer Service Representative to team lead or management

What we’re looking for in a candidate:

• Strong communication and interpersonal skills

• Ability to adapt and problem-solve in fast-paced environments

• A positive attitude and a genuine interest in customer care and sales

• 0-3+ experience in sales, customer service, retail, or hospitality is a plus!

• Reliability, professionalism, and the desire to succeed in an entry-level role