Customer Service Representative - Admin/Scheduler

Parshall CompaniesTraverse City, MI

$20 - $25 / hour

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Overview

Compensation

$20-$25/hour

Job Description

Team Parshall is hiring!

Customer Service Representative - Administrative Assistant/Scheduler

Location: Traverse City, MIEmployment Type: Full-Time | In-Office

Parshall is seeking a Customer Service Representative to join our growing team. This is a high-impact role supporting our Tree, Lawn, and Pest Control divisions through customer communication, scheduling, and program management. We're looking for someone who is positive, driven, highly organized, and thrives on delivering excellent service in a fast-paced setting.

Key Responsibilities:

Act as the first point of contact for customers via phone and email
Schedule and coordinate service appointments for multiple divisions
Maintain customer records, program details, and service reminders with accuracy
Communicate clearly with field crews, division leaders, and customers
Assist with administrative support and general office coordination
Deliver friendly, helpful, and solution-focused communication at every interaction

What Are You Made Of:

A “Success is my Duty” attitude
Hardworking and diligent
Willingness to be a team player
Integrity, honesty, and accountability
Ability to adapt and multitask in a high-volume setting
Experience in customer service, admin, or scheduling roles preferred
Excellent communication and multitasking skills
Strong attention to detail and comfort with digital tools/systems

What We Offer:

Competitive pay
Paid holidays
Overtime opportunities
Paid education (if eligible)
Medical, dental, and supplemental insurance options
Paid vacation (PTO)
Simple IRA with company match

Why Work at Parshall:

We’re a company that believes in building careers, not just filling roles. At Parshall, you’ll be part of a team that values hard work, accountability, and a positive attitude. We support growth, encourage initiative, and reward excellence.

To Apply:

Send your resume to hr@parshallcompanies.com Questions? Call us at 877-250-2060

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FAQs About Customer Service Representative - Admin/Scheduler Jobs at Parshall Companies

What is the work location for this position at Parshall Companies?

This job at Parshall Companies is located in Traverse City, MI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Parshall Companies?

Candidates can expect a pay range of $20–$25 per hour for this role.

What employment applies to this position at Parshall Companies?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Parshall Companies?

You can apply for this role at Parshall Companies either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.