Customer Service Representative

Paul Orr Farmers InsuranceTulsa, OK

$20,000 - $40,000 / year

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Overview

Remote

On-site

Compensation

$20,000-$40,000/year

Job Description

Dont wait, take the next step in your career today. Paul Orr Farmers Insurance in Tulsa, Oklahoma, is looking for a motivated and dynamic individual to join our team as a Full-Time Customer Service Representative. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you. No prior experience in [INDUSTRY]? No problem! This is the perfect opportunity to transfer your experience to break into a new industry. Youll have the opportunity to grow your knowledge and youll benefit from additional avenues for growth and advancement. We will teach you everything you need to know. Are you an Experienced CSR? Incredible! You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. You will also have the opportunity for advancement and the option to transition into sales if desired. Apply now to join our team and our commitment to customer satisfaction and success.

Salary Range: $20000.00 - $40000.00 per year

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Parental Leave

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Leads provided

Licensing assistance

Equipment provided

Paid holidays

Commissions opportunities

Pay raise opportunities

Responsibilities

Meet new business production goals and objectives as established.
Develop insurance quotes, make sales presentations, and close sales.
Handle all incoming claim calls from customers and follow-up.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Ask each customer for referrals and explain our referral program.
Treat each customer contact as a cross and up-sell opportunity including financial products.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Return all phone messages promptly.
Thoroughly understand and follow all underwriting, rating and compliance requirements.
Generating insurance quotes.
Provide exceptional customer service and support.
Be outstanding at relationship building.
Cold call, direct email and perform other lead generation activities.

Requirements

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Proficiency to multi-task, follow-thru and follow-up.
Must be highly self-motivated.
Professional phone etiquette.
Great Customer Service Skills.
Strong work ethic and leadership skills.
Ability to take initiative, be proactive, and think outside the box.

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FAQs About Customer Service Representative Jobs at Paul Orr Farmers Insurance

What is the work location for this position at Paul Orr Farmers Insurance?

This job at Paul Orr Farmers Insurance is located in Tulsa, OK, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Paul Orr Farmers Insurance?

Candidates can expect a pay range of $20,000 and $40,000 per year.

What employment applies to this position at Paul Orr Farmers Insurance?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Paul Orr Farmers Insurance?

You can apply for this role at Paul Orr Farmers Insurance either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.