Customer Service Representative

PIP, Indianapolis, IN2Indianapolis, Indiana

$18 - $20 / hour

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Overview

Schedule

Flexible-schedule

Full-time

Career level

Senior-level

Compensation

$18-$20/hour

Benefits

Health Insurance

Dental Insurance

Paid Holidays

Job Description

Benefits:

401(k) matching
Company parties
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance

Benefits/Perks:

Initial and ongoing training
Competitive compensation
Paid holidays and vacation
Indoor and comfortable working environment
401K with match
Health and Dental Insurance optional

Company Overview:A locally owned and nationally recognized Printing, Signage, and Marketing Services company in the PIP, Indianapolis, IN2 is looking for an experienced Customer Service Representative.

We have a fast-paced, creative, and flexible work environment that empowers our employees to contribute and work independently with a solid team of experienced professionals.

We work with a dynamic and interesting client base ranging from Museums and Non-Profits to Manufacturing, Real Estate, Contractors, and Construction. With the tools and technologies provided, we focus on putting our energy towards creating a remarkably unparalleled experience for each and every customer.

This is where our Customer Service Team comes in! Job Summary:

Our Customer Service Representatives work closely with customers and our sales team, providing support with the goal of increasing sales and customer satisfaction.

Responsibility Overview:

Provide service to customers in our office, over the telephone, and by email.
Help the customer by identifying their requirements and providing the services and products that best meet their needs.
Show expertise by communicating with the customer about our products, services, and capabilities.
Ensure that all their requirements are met for their unique projects.

Skills we are looking for:

A positive, very detailed oriented people pleaser
A willingness to be proactive and take action
Excellent communication skills (verbal & written)
Strong computer skills
Team player that can work with others to deliver a project on time

Skills desired, but not required:

Previous experience in business to business
Printing and signage experience
Understanding of direct mail and automated marketing
Experience with PrintSmith or PrintersPlan

Compensación: $18.00 - $20.00 per hour

We are one of the nations leading communications businesses backed by 50 years of professional experience and extraordinary growth. While technology plays a pivotal role in our industry, from print, signs and marketing to online ordering portals and more, we believe a rewarding career is shaped by people, purpose and passion.

If you dream of being part of an organization with a great heritage, progressive leadership and cutting-edge technology, discover the world that is PIP and its independent franchisees. PIP is a leading industry provider of printing, signs and marketing services, but we’re less corporate culture and more close-knit family. We collaborate on ideas and dreams. Push boundaries. Solve challenges. Look out for one another. And yes, we work hard…and play harder. It’s part of our DNA.

With several career paths to choose from – sales, marketing, design, production, operations – no matter the role you choose, you’ll be working in an organization that cares about you. At PIP you can make a difference.

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FAQs About Customer Service Representative Jobs at PIP, Indianapolis, IN2

What is the work location for this position at PIP, Indianapolis, IN2?

This job at PIP, Indianapolis, IN2 is located in Indianapolis, Indiana, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at PIP, Indianapolis, IN2?

Candidates can expect a pay range of $18–$20 per hour for this role.

What employment applies to this position at PIP, Indianapolis, IN2?

PIP, Indianapolis, IN2 lists this position under the following employment categories:

Flexible-schedule
Full-time

What experience level is required for this role at PIP, Indianapolis, IN2?

PIP, Indianapolis, IN2 is looking for a candidate with "Senior-level" experience level.

What benefits are offered by PIP, Indianapolis, IN2 for this role?

PIP, Indianapolis, IN2 offers following benefits: Health Insurance, Dental Insurance, Paid Holidays, Paid Vacation, Career Development, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at PIP, Indianapolis, IN2?

You can apply for this role at PIP, Indianapolis, IN2 either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.