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Customer Service Representative

Polyram USAEvansville, IN

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Customer Service Representative

Polyram Compounds, LLC is seeking an experienced and motivated Customer Service Representative to join our team. As the Customer Service Representative, you will be responsible for overseeing and optimizing all aspects of our relationships and correspondence with Polyram Compounds’ customers. The ideal candidate has a strong background in customer service, excellent problem-solving skills utilizing great communication, and the ability to effectively manage multiple relationships and priorities.

Responsibilities:

  • Be a Polyram representative with customers
  • Take orders from customers
  • Place orders into an ERP system
  • Work with production planning on order dates and order confirmation
  • Relay information between the customer and the plant
  • Work with marketing and sales

Qualifications:

  • Previous experience in customer service.
  • Strong communication and interpersonal skills.
  • Excellent conflict resolution skills.
  • Strong communication and interpersonal skills.
  • Ability to work well under pressure and meet tight deadlines.
  • Attention to detail and a commitment to delivering high-quality results.

Job Type: Full-Time

Experience: Customer Service: 3 years (Required)

Education: High School Diploma (Required) Bachelor’s Degree (Preferred)

Work Location: In person

Requirements

Qualifications:

  • Previous experience in customer service.
  • Strong communication and interpersonal skills.
  • Excellent conflict resolution skills.
  • Strong communication and interpersonal skills.
  • Ability to work well under pressure and meet tight deadlines.
  • Attention to detail and a commitment to delivering high-quality results.

Job Type: Full-time

Experience: Customer Service: 3 years (Required)

Education: High School Diploma (Required) Bachelor’s Degree (Preferred)

Work Location: In person

Benefits

  • Enjoy the Culture Practiced in Focus on: 1.) Valuing Employees 2.) Continuous Improvement 3.) Going Beyond the Call of Duty to Assist and Collaborate
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development

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FAQs About Customer Service Representative Jobs at Polyram USA

What is the work location for this position at Polyram USA?
This job at Polyram USA is located in Evansville, IN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Polyram USA?
Employer has not shared pay details for this role.
What employment applies to this position at Polyram USA?
Polyram USA lists this role as a Full-time position.
What experience level is required for this role at Polyram USA?
Polyram USA is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Polyram USA for this role?
Polyram USA offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Family/Dependent Health, Paid Holidays, Paid Vacation, Paid Sick Leave, Parental and Family Leave, Career Development, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Polyram USA?
You can apply for this role at Polyram USA either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.