Customer Service Representative

Preston Insurance Agency IllinoisSpringfield, Missouri

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Benefits

Career Development

Job Description

The Customer Service Representative at Preston Insurance Agency is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.

Responsibilities

Licensed Insurance Customer Service

Representative – Preston Insurance -Springfield Office

Job Summary:

The Commercial and Personal Lines Customer Service Representative will sell and service property,

casualty, and other types of insurance policies and coverage. This position is located at our

Springfield, IL office but may travel to Decatur, IL on occasion.

Duties/Responsibilities:

• Contacts prospective clients about insurance products and policies.

• Meets with potential clients to discuss adequacy of existing insurance coverage and related

financial resources.

• Explains various insurance policies and products to potential and existing clients; guides clients

in selecting coverage to best meet their needs.

• Suggests modifications and updates to clients’ existing insurance policies.

• Builds customized insurance policies and packages to meet clients’ needs.

• Processes insurance policy renewals.

• Assists clients with filing insurance claims.

• Maintains print and electronic records and files as required.

• Performs other related duties as assigned.

Required Skills/Abilities:

• Extensive knowledge of various insurance products and policies.

• Licensed in Property and Casualty in the state of Illinois

• Excellent interpersonal and sales skills.

• Ability to identify and contact prospective clients.

• Excellent written and verbal communication skills.

• Proficient in Microsoft Office Suite or similar software.

YOUR FUTURE as an Independent Insurance Agent Starts Here

If you’re looking for a career that offers flexibility, job stability, competitive compensation, and more, then you’ve come to the right place! Working with an independent agency is a great career choice.

Independent insurance agents protect our customers by providing home, auto, business, life and health insurance policies to fit their individual needs. Independent agencies are not bound to offering products from only one insurance company. Instead, we can offer customers a choice of policies from a variety of insurance companies to provide the best protection at a competitive price.

The demand for insurance professionals is growing every day! Is this career right for you?

This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the location, and not to Big I of Illinois Association.

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