Customer Service Representative

Print ShopPleasantville, New York

$18 - $25 / hour

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Overview

Schedule

Full-time

Career level

Senior-level

Compensation

$18-$25/hour

Benefits

Disability Insurance

Life Insurance

Paid Vacation

Job Description

Benefits:

Life Insurance
Disability Insurance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Profit sharing
Training & development

Benefits/Perks:

Initial and ongoing training
Competitive compensation
Paid holidays and vacation
Indoor and comfortable working environment

Company Overview:A locally owned and nationally recognized Printing, Signage and Marketing Services company in the Pleasantville, NY area is looking for an experienced Customer Service Representative.

We have a fast-paced, creative, and flexible work environment that empowers our employees to contribute and work independently with a solid team of experienced professionals.

We work with a dynamic and interesting client base ranging from Museums and Non-Profits to Manufacturing, Real Estate, Contractors, and Construction. With the tools and technologies provided, we focus on putting our energy towards creating a remarkably unparalleled experience for each and every customer.

This is where our Customer Service Team comes in! Job Summary:

Our Customer Service Representatives work closely with customers and our sales team, providing support with the goal of increasing sales and customer satisfaction.

Responsibility Overview:

Provide service to customers in our office, over the telephone, and by email.
Help the customer by identifying their requirements and providing the services and products that best meet their needs.
Show expertise by communicating with the customer about our products, services, and capabilities.
Ensure that all their requirements are met for their unique projects.

Skills we are looking for:

A positive, very detailed oriented people pleaser
A willingness to be proactive and take action
Excellent communication skills (verbal & written)
Strong computer skills
Team player that can work with others to deliver a project on time

Skills desired, but not required:

Previous experience in business to business and walk ins
Printing and signage experience
Computer knowledgeable

Compensation: $18.00 - $25.00 per hour

We are one of the nations leading communications businesses backed by 50 years of professional experience and extraordinary growth. While technology plays a pivotal role in our industry, from print, signs and marketing to online ordering portals and more, we believe a rewarding career is shaped by people, purpose and passion.

If you dream of being part of an organization with a great heritage, progressive leadership and cutting-edge technology, discover the world that is Sir Speedy and its independent franchisees. Sir Speedy is a leading industry provider of printing, signs and marketing services, but we’re less corporate culture and more close-knit family. We collaborate on ideas and dreams. Push boundaries. Solve challenges. Look out for one another. And yes, we work hard…and play harder. It’s part of our DNA.

With several career paths to choose from – sales, marketing, design, production, operations – no matter the role you choose, you’ll be working in an organization that cares about you. At Sir Speedy you can make a difference.

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FAQs About Customer Service Representative Jobs at Print Shop

What is the work location for this position at Print Shop?

This job at Print Shop is located in Pleasantville, New York, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Print Shop?

Candidates can expect a pay range of $18–$25 per hour for this role.

What employment applies to this position at Print Shop?

Print Shop lists this role as a Full-time position.

What experience level is required for this role at Print Shop?

Print Shop is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Print Shop for this role?

Print Shop offers following benefits: Disability Insurance, Life Insurance, Paid Vacation, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Print Shop?

You can apply for this role at Print Shop either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.