Customer Service Representative
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Overview
Schedule
Flexible-schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$18-$24/hour
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
Job Overview:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met.
We offer competitive pay, comprehensive training, and opportunities for career growth within our organization. If you are passionate about providing exceptional customer service and have the skills required for this role, we would love to hear from you. Apply now to join our team as a Customer Service Representative!
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Expected hours: 40 per week
Responsibilities:
- Communicate with customers via phone, email, and chat to provide assistance and resolve inquiries
- Handle inbound and outbound calls in a professional and courteous manner
- Provide accurate information about products, services, and promotions
- Process orders, returns, and exchanges efficiently and accurately
- Perform data entry tasks to update customer information in the system
- Analyze customer needs and recommend suitable products or services
- Upsell additional products or services to enhance the customer experience
Skills:
- Excellent verbal and written communication skills in English (Spanish or other languages is a plus)
- Strong phone etiquette and active listening skills
- Ability to multitask and prioritize tasks effectively
- Proficient in data entry and navigating computer systems
- Customer service-oriented with a problem-solving mindset
- Ability to work well in a team environment
- Experience using Service Titan software is a plus
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
Shift:
- Evening shift
- Morning shift
Ability to Relocate:
- Anaheim, CA: Relocate before starting work (Required)
Work Location: In person
Compensation: $18.00 - $24.00 per hour
The congruence of our beliefs and methods is the defining factor behind our success. At SDRC, we know who we are, where our company is going, and what we want to accomplish. We have a clear-cut order and discipline to our work, enabling us to execute at a superior level. Because we have goals to accomplish as both individuals and a company, we hold each other to a higher standard for our work and results. Together, we execute successful projects by coming together as a diverse and cohesive team of driven professionals.
Automate your job search with Sonara.
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FAQs About Customer Service Representative Jobs at Quick Fix
What is the work location for this position at Quick Fix?
This job at Quick Fix is located in Anaheim, California, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Quick Fix?
Candidates can expect a pay range of $18–$24 per hour for this role.
What employment applies to this position at Quick Fix?
Quick Fix lists this position under the following employment categories:
- Flexible-schedule
- Full-time
What experience level is required for this role at Quick Fix?
Quick Fix is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Quick Fix for this role?
Quick Fix offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Quick Fix?
You can apply for this role at Quick Fix either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.